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  5. The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

av Reza Soudagar
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers av Reza Soudagar Du sparar 13% jf.m. förlagspris Spara 13%
Om The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer experience--which generates heightened profitability in the age of rapid information flows and expanding customer expectations.

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  • Språk:
  • Engelska
  • ISBN:
  • 9780071786973
  • Format:
  • Inbunden
  • Sidor:
  • 320
  • Utgiven:
  • 16. december 2011
  • Mått:
  • 163x234x26 mm.
  • Vikt:
  • 616 g.
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Om Reza Soudagar

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Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer experience--which generates heightened profitability in the age of rapid information flows and expanding customer expectations.

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