Marknadens största urval
Fri frakt över 199 kr
Snabb leverans
Hjälp
Logga in
  1. Hem
  2. Böcker
  3. Företagande & lärande
  4. Ledarskap & strategi
  5. Service Encounters in Tourism, Events and Hospitality

Service Encounters in Tourism, Events and Hospitality

- Staff Perspectives

av Miriam Firth

del av Aspects of Tourism-serien

Service Encounters in Tourism, Events and Hospitality av Miriam Firth
Om Service Encounters in Tourism, Events and Hospitality

This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.

Visa mer
  • Språk:
  • Engelska
  • ISBN:
  • 9781845417260
  • Format:
  • Häftad
  • Sidor:
  • 208
  • Utgiven:
  • 30. januari 2020
  • Mått:
  • 234x154x11 mm.
  • Vikt:
  • 332 g.
  I lager
Leveranstid: 4-7 vardagar
Förväntad leverans: 3. december 2024

Om Miriam Firth

Se alla böcker av Miriam Firth

Beskrivning av Service Encounters in Tourism, Events and Hospitality

This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.

Användarnas betyg av Service Encounters in Tourism, Events and Hospitality



Andra köpte även...
Hitta liknande böcker
Boken Service Encounters in Tourism, Events and Hospitality finns i följande kategorier:

Gör som tusentals andra bokälskare

Prenumerera på vårt nyhetsbrev för att få fantastiska erbjudanden och inspiration för din nästa läsning.