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Public Transport and its Users

- The Passenger's Perspective in Planning and Customer Care

av Hans-Liudger Dienel

del av Transport and Society-serien

Public Transport and its Users av Hans-Liudger Dienel
Om Public Transport and its Users

Examines strategies for the representation of user interests in public transport from a variety of perspectives. This book reviews approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, and Czech Republic.

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  • Språk:
  • Engelska
  • ISBN:
  • 9780754674474
  • Format:
  • Inbunden
  • Sidor:
  • 330
  • Utgiven:
  • 20. april 2009
  • Mått:
  • 156x234x19 mm.
  • Vikt:
  • 453 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 16. december 2024

Om Hans-Liudger Dienel

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Beskrivning av Public Transport and its Users

Examines strategies for the representation of user interests in public transport from a variety of perspectives. This book reviews approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, and Czech Republic.

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