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Knowledge Driven Service Innovation and Management

- IT Strategies for Business Alignment and Value Creation

av Petter Gottschalk, Eng Chew
Knowledge Driven Service Innovation and Management av Petter Gottschalk
Om Knowledge Driven Service Innovation and Management

Presents a collection of research and analysis on the principles of service, knowledge and organisational capabilities. This book aims to clarify IT strategy procedures and management practices and how they are used to shape a firm's knowledge organisations as well as facilitate service innovation and customer value co-creation.

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  • Språk:
  • Engelska
  • ISBN:
  • 9781466625129
  • Format:
  • Inbunden
  • Sidor:
  • 354
  • Utgiven:
  • 30. november 2012
  • Mått:
  • 227x292x42 mm.
  • Vikt:
  • 1784 g.
Leveranstid: 2-4 veckor
Förväntad leverans: 16. december 2024

Om Petter Gottschalk

Se alla böcker av Petter Gottschalk

Beskrivning av Knowledge Driven Service Innovation and Management

Presents a collection of research and analysis on the principles of service, knowledge and organisational capabilities. This book aims to clarify IT strategy procedures and management practices and how they are used to shape a firm's knowledge organisations as well as facilitate service innovation and customer value co-creation.

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