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Current Issues and Development in Hospitality and Tourism Satisfaction

av Muzaffer (University of South Carolina Uysal
Current Issues and Development in Hospitality and Tourism Satisfaction av Muzaffer (University of South Carolina Uysal
Om Current Issues and Development in Hospitality and Tourism Satisfaction

Experts from the field explore customer satisfaction strategies, examining both the long term and short-term results. Includes various methods for managers to anticipate consumer needs and perceptions, reducing dissatisfaction.

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  • Språk:
  • Engelska
  • ISBN:
  • 9780789024336
  • Format:
  • Inbunden
  • Sidor:
  • 218
  • Utgiven:
  • 3. september 2004
  • Mått:
  • 156x216x127 mm.
  • Vikt:
  • 560 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 15. augusti 2025

Om Muzaffer (University of South Carolina Uysal

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Experts from the field explore customer satisfaction strategies, examining both the long term and short-term results. Includes various methods for managers to anticipate consumer needs and perceptions, reducing dissatisfaction.

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