"Would You Have Surgery Where You Work?" I've asked
this question numerous times in various facilities across
the country. Each time only about 3% of the staff will raise their hands. The other 97% of the hands remain lowered.
This is more telling (and more frightening) than the best
surveyor's report! We are so much better than 3%. No one
comes to a hospital to try and get worse. They come to get
better. CSPD gets to help and be a part of that.
This book is to help CSPD leaders with tools, tips, and a few stories to help along the way!
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