Marknadsföring

In Efficient Organization, Mikko Ketokivi and Joseph T. Mahoney take a practical and decision-oriented approach to organization design and governance. They first identity and discuss the main organization design and governance problems that arise in creating an organization, in a growing one, and in a mature business. Then they examine contracting and relationships within organizations and with other entities in addition to special topics such as non-profits, broader stakeholder issues, and technology development. Highlighting the importance of securing cooperation across individuals and organizations for mutual value creation, this book provides tools that decision-makers can use in their own organizations.

Your Reputation Defines You. Is yours worth talking about?Your business needs to stand out. You need to be known for the right things. If you don't stand out, people don't notice you, and you don't sell.What you do to build awareness and engagement is informed by your competition and what you see happening around you.By trying to stand out, you appear the same as everyone else. By looking the same, you can't possibly build that awareness, engagement, and WORD OF MOUTH critical to success.Your brand is not your logo; it is your reputation. Everything you say, post, and publish reflects your brand; that's why you must give a shit aboutyour brand. You can only reach your potential by leading with authenticity and embracing your purpose.

Despite the increased research interest in tourism in Asia, most research has focused on the key destinations the region hosts (China, Macao, Hong Kong, Thailand), neglecting others which are less well explored. As such little is known about the marketing efforts and practices along with the successes and challenges countries in the Southeast Asia sub-region have been experiencing. This book aims to address this oversight by exploring the marketing approaches, techniques, and tools used by various countries in the region both collectively and individually to manage their tourism offerings and position them in the global tourism market. It includes chapters on: China, Indonesia, Japan, Korea, Macao, Mongolia, Myanmar, and Vietnam. Key PointsIt offers a contemporary and insightful look at various case studies in Southeast Asia using inter-disciplinary perspectives and a range of methodological approaches and tools;It provides case studies developed by tourism researchers who are experts in their researched context countries;It focuses on several countries which are at different stages of development;It explores specific marketing strategies in Southeast Asian destinations, considering global trends and forces to understand the marketing environment.The book will be of interest to tourism marketing researchers, practitioners, academics, undergraduate and postgraduate students who will find these insightful contemporary case studies useful in a classroom.

Customer Obsession is the secret sauce that has fueled the success of some of the world's most beloved and successful brands, including Amazon.com, Apple, Costco, Trader Joe's, and Zappos. The phrase was popularized by Amazon.com to describe the extreme approach to prioritizing customers that has established the company as a model of customer experience excellence to be emulated. That obsessive emphasis on prioritizing customers is also credited as a key factor in Amazon's rise to become one of the most dominant companies across the globe. Other companies like Costco, Trader Joe's, and Zappos that are legendary for their customer experience excellence have a similarly extreme approach to prioritizing customers even though they didn't initially refer to themselves as Customer Obsessed. They're also known for industry leading business results.Yet very few companies have achieved the level of customer experience excellence that earns them the right to be called Customer Obsessed. This book, Blueprint for Customer Obsession, lays out the eight habits and practices that distinguish Customer Obsessed companies from their "Customer Focused" or "Customer Centric" peers and makes the secret sauce of Customer Obsession accessible to business leaders worldwide. Blueprint for Customer Obsession demonstrates with concrete examples that Customer Obsession is not just a slogan, a catchphrase, or a rallying cry. It is a handbook for any leader that wants to engineer a Customer Obsession transformation in their company or business unit. Marbue Brown is an accomplished customer experience executive with a track record of thought leadership and signature business results at some of the most iconic companies on the planet, including JP Morgan Chase, Amazon.com, Microsoft Corporation, and Cisco Systems. As a CX leader, he guided the Chase Consumer Bank to record performance in the JD Power Retail Banking Study, NPS and branch satisfaction. He transformed the Andon Cord mechanism at Amazon.com from a primarily manually activated system to a primarily automated system, triggered by machine learning and statistical models. The Andon Cord is one of the most significant programs Amazon.com uses to personify its Customer Obsession culture. Marbue devised and codified the NSAT Improvement Approach at Microsoft, which business units and subsidiaries used to dramatically improve CX. He co-authored landmark articles about customer experience measurements that are widely cited in industry. He is a sought-after speaker and published author on customer experience, business strategy and economic policy.

You don't have a brand-whether it's for a company or a product-until you have a name.The name is one of the first, longest lasting, and most important decisions in defining the identity of a company, product, or service. But set against a tidal wave of trademark applications, mortifying mistranslations, and disappearing dot-com availability, you won't find a good name by dumping out Scrabble tiles.Brand Naming details best-practice methodologies, tactics, and advice from the world of professional naming. You'll learn: What makes a good (and bad) nameThe step-by-step process professional namers useHow to generate hundreds of name ideasThe secrets of whittling the list down to a finalist The most complete and detailed book about naming your brand, Brand Naming also includes insider anecdotes, tired trends, brand origin stories, and busted myths.Whether you need a great name for a new company or product or just want to learn the secrets of professional word nerds, put down the thesaurus-not to mention Scrabble-and pick up Brand Naming.

Gilbert A. Churchill appears as the first named author on earlier editions.

Master today's most effective professional selling concepts and skills with SELL, 7E by 4LTR Press. Updated, streamlined chapters cover the most relevant topics and current industry selling practices. This edition covers recent technology, including artificial intelligence, for use in the selling process. New or expanded coverage addresses storytelling in sales, customer engagement and the customer experience. This edition's visual presentation is complemented with new chapter-opening vignettes and new coverage of the latest ethical dilemmas and virtual selling strategies. Study tools and activities like case studies and role play videos help you prepare for real-world situations. MindTap digital resources let you read or listen to chapters and study with flashcards and practice quizzes. When it's time to review, you can easily gather everything you've flagged or noted into a guide you organize. Track your scores so you know where to focus efforts to reach your learning goals.

The landmark tenth edition of McGraw-Hill's leading textbook, Principles and Practice of Marketing provides a contemporary introduction to marketing, covering all the theoretical principles, frameworks and concepts that form the backbone of marketing education, and looking at how they apply in modern business practice. Find out:- The role of AI in Fashion Retailing to enhance the customer experience.- How Dr. Martens have been engaging consumers for more than half a century.- McDonald's plan for environmental change.- How the use of big data is helping Netflix succeed against hot competition. - Chipotle, spills the beans on using local and organic produce to differentiate the brand by producing food with integrityKey Features: - A brand-new chapter on Sustainable Marketing and Society, and a focus on sustainability throughout the text.- Brand new Hidden Gem boxes that showcase firms that do marketing differently.- New and updated Marketing in Action boxes and Mini Cases, focusing on hot topics such as digital marketing, ethics diversity and inclusion and sustainability.- New and updated end-of-chapter cases provide insights across a range of businesses including high street stores, supermarkets and fast-food outlets (Boots, McDonald's, Domino's, Chipotle), brands such as (HubSpot, Dr. Martens, Unilever) and high-tech operations (Apple, Tesla, Netflix).- Fully updated and streamlined pedagogy, including refocused recommended readings at the end of each chapter, encouraging expanded knowledge.David Jobber is Emeritus Professor of Marketing at the University of Bradford and an internationally recognized marketing academic. Fiona Ellis-Chadwick is Senior Lecturer in Marketing and Retailing at the University of Loughborough, Director of the Institute for Research & Consultancy Application and an active member of the Town Centres Research Interest Group.

NOAH'S ARK. WAS ROBBED BY: THE WHITE HOUSE, AND THE QUEEN, OF EUROPE

Cloud computing is at the vanguard of the Metaverse-driven digital transformation. As a result, the cloud is ubiquitous; emerging as a mandate for organizations spanning size, sectors, and geographies. Cloud Governance: Basics and Practice brings to life the diverse range of opportunities and risks associated with governing the adoption and enterprise-wide use of the cloud. Corporate governance is uniquely disrupted by the cloud; exacerbating existing risks, and creating new and unexpected operational, cybersecurity, and regulatory risks. The cloud further extends the enterprise's reliance on cloud service providers (CSPs), fueling an urgent need for agile and resilient business and IT strategies, governance, enterprise risk management (ERM), and new skills. This book discusses how the cloud is uniquely stressing corporate governance. Cloud Governance is a user-friendly practical reference guide with chapter-based self-assessment questions. The chapters in this book are interconnected and centered in a cloud governance ecosystem. This book will guide teachers, students and professionals as well as operational and risk managers, auditors, consultants and boards of directors. Events around the bookLink to a De Gruyter online event where authors Steven Mezzio & Meredith Stein discuss the interplay of cloud computing and corporate governance functions with Jacqueline de Rojas, president of techUK and chair of the board of Digital Leaders. The event will be moderated by Richard Freeman, founder and CEO of always possible:https://youtu.be/orPwKKcPVsY

Dieses Buch beschreibt die Vorteile einer stärkeren Integration von Produkt- und Vertriebsmanagement und erläutert, wie ein integriertes Produkt- und Vertriebsmanagement umgesetzt werden kann. Claus Tintelnot schildert die klassischen Organisationsmodelle und gibt Hinweise und Beispiele, wie diese ergänzt, grundsätzlich angepasst und mit digitaler Kommunikation unterstützt werden können. Mithilfe von Best- und Worst-Practice-Beispielen wird gezeigt, wo klassisches Management versagt und was integriertes Management besser kann. Führungskräfte können nur dann als Vorbild für ein integriertes Team wirken, wenn alle das gleiche Führungsverständnis haben und die gleiche Strategie verfolgen. Nur mittels eines integrierten Produkt- und Vertriebsmanagements können Geschäftsziele erreicht werden, ohne dass die Mitarbeiter an Abteilungsgrenzen aufgerieben werden. Das Buch richtet sich an Praktiker aus den Bereichen Unternehmensführung, Strategie, Produktmanagement, Vertrieb und weiteren interessierten Funktionsbereichen, ohne die eine erfolgreiche Supply Chain bis zum Kunden nicht möglich ist. Auch Studierende in den Fachbereichen Betriebswirtschaftslehre, Wirtschaftswissenschaften, Wirtschaftsingenieurwesen/-informatik, Informatik und Ingenieurwissenschaften lesen das Buch mit Gewinn.

Dieses Workbook liefert Anregungen und konkrete Empfehlungen, wie interaktive Veranstaltungen in Kombination aus Onsite- und Online-Events mit synchronen und asynchronen Aktivitäten gelingen können. Die Beiträge schildern echte Praxiserfahrungen mit Fallbeispielen aus unterschiedlichen Branchen und gesellschaftlichen Bereichen. Es geht um verschiedene Zielgruppen, Anlässe, Ziele und Rahmendaten. Der Ablauf und die Methoden sowie die Technik sind an die entsprechenden Parameter angepasst. In diesem Workbook werden Best Cases vorgestellt, die bei der eigenen Konzepterstellung helfen. Alle Beiträge versprechen eine Antwort auf die Fragen: Wie kann man Veranstaltungen gestalten, die etwas bewegen? Wo fand Berührung im Sinne einer bewegenden Kommunikation statt? Wie ist das gelungen? Was hat dazu beigetragen? Welche Tipps helfen bei der Umsetzung?Aus dem InhaltWie Sie in Ihren Veranstaltungen Überraschung und Neugier, Begeisterung und Leidenschaft wecken können Mit Beispielen aus Unternehmen, Städten, der Veranstaltungswirtschaft, der Lehre und der PartizipationsbrancheUnterschiedliche Anlässe: Teamentwicklung, Transformationsprozesse, Partizipation, Corporate Events, Recruiting und mehrTechnische und organisatorische Aspekte

The Internet has become mobile: the iPhone and the iPad have set off a wave of new developments, with eBooks, eJournals, and apps spearheading a new mass market. This volume contains practical instructions for the design and realization of products for the mobile publishing market. Starting from an analysis of how the market has developed, the authors use case examples to present the step-by-step course of product development. The presentation begins with a discussion of target group analysis and a consideration of suitable carrier media and product forms, and continues through marketing, a description of existing technologies, and a discussion of possible business models.