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The proven system for rapid B2B sales growth from the coauthor of Predictable Revenue, the breakout bestseller hailed as a sales bible (Inc.) If your organization s success is driven by B2B sales, you need to be an expert prospector to successfully target, qualify, and close business opportunities. This game-changing guide provides the immediately implementable strategies you need to build a solid, sustainable pipeline whether you re a sales or marketing executive, team leader, or sales representative. Based on the acclaimed business model that made Predictable Revenue a runaway bestseller, this powerful approach to B2B prospecting will help you to: Identify the prospects with the greatest potential Clearly articulate your company s competitive position Implement account-based sales development using ideal account profiles Refine your lead targeting strategy with an ideal prospect profile Start a conversation with people you don t know Land meetings through targeted campaigns Craft personalized e-mail and phone messaging to address each potential buyer s awareness, needs, and challenges. Define, manage, and optimize sales development performance metrics Generate predictable revenue You ll learn how to target and track ideal prospects, optimize contact acquisition, continually improve performance, and achieve your revenue goals quickly, efficiently, and predictably. The book includes easy-to-use charts and e-mail templates, and features full online access to sample materials, worksheets, and blueprints to add to your prospecting tool kit. Following this proven step-by-step framework, you can turn any B2B organization into a high-performance business development engine, diversify marketing lead generation channels, justify marketing ROI, sell into disruptive markets and generate more revenue than ever. That s the power of Predictable Prospecting.

Say goodbye to the old model of leadership. SAY HELLO TO THE NEW ALPHAS. If you want to make an impact in your work, your life, and the world at large it s time to scrap the traditional thinking about leadership. The game is changing. Power is shifting. And a brave new movement of leaders are redefining success, rewriting the rules, and revolutionizing leadership for the modern world. Meet the New Alphas NEW ALPHAS STRIVE TO BE SUCCESSFUL. But their definition of success goes beyond personal achievement. NEW ALPHAS VALUE PERSONAL FULFILLMENT. But they also want to be a force for good in the world. NEW ALPHAS MOTIVATE AND INSPIRE. They use their power and influence to improve the lives of others. NEW ALPHAS TRANSFORM ORGANIZATIONS. They spark ideas, generate excitement, and make things happen. If this sounds like the kind of leader you d like to be, then this book is the roadmap you ve been waiting for. The New Alpha offers a complete, holistic, interactive program that is designed to help you find meaning and fulfillment in your life while increasing your competency as a leader. It provides a step-by-step, developmental framework for setting goals, building relationships, and using your power and influence to incite positive change. It s data-driven, customizable, and refreshingly candid about what it takes to be an exceptional leader in a rapidly changing global economy. The old Alpha is dead. Long live The New Alpha. This step-by-step guide to New Alpha leadership includes: Self-assessments that will help you to customize the program to meet your personal needs Short- and long-term planning templates, including sample daily plans A personalized tracking system, including weekly check-in templates, that will allow you to monitor and increase your progress over time Advice for dealing with difficult people and for reaching out to potential mentors and sponsors who will support and encourage you along the way Tips, tricks, and tools for being an engaging, inspiring, and supportive leader who also gets results Other essential resources that that will help you to be exceptional and maximize your impact

Simple Steps to Improve Patient Safety, Patient Flow and the Bottom Line A Doody's Core Title for 2019! This thoroughly revised resource shows, step-by-step, how to simplify, streamline, analyze, and optimize healthcare performance using tested Lean Six Sigma and change management techniques. Lean Six Sigma for Hospitals, Second Edition, follows the patient from the front door of the hospital or emergency room all the way through discharge. The book fully explains how to improve operations and quality of care while dramatically reducing costs often in just five days. Real-world case studies from major healthcare institutions illustrate successful implementations of Lean Six Sigma. Coverage includes: Lean Six Sigma for hospitals, emergency departments, operating rooms, medical imaging facilities, nursing units, pharmacies, and ICUs Patient flow and quality Clinical staff Order and claims accuracy Billing and collection Defect and medical error reduction Excel power tools for Lean Six Sigma Data mining and analysis Process flow charts and control charts Laser-focused process innovation Statistical tools for Lean Six Sigma Planning and implementation

Master the Underutilized Advanced Features of SQL and PL/SQL This hands-on guide from Oracle Press shows how to fully exploit lesser known but extremely useful SQL and PL/SQL features and how to effectively use both languages together. Written by a team of Oracle ACE Directors, Real-World SQL and PL/SQL: Advice from the Experts features best practices, detailed examples, and insider tips that clearly demonstrate how to write, troubleshoot, and implement code for a wide variety of practical applications. The book thoroughly explains underutilized SQL and PL/SQL functions and lays out essential development strategies. Data modeling, advanced analytics, database security, secure coding, and administration are covered in complete detail. Learn how to: Apply advanced SQL and PL/SQL tools and techniques Understand SQL and PL/SQL functionality and determine when to use which language Develop accurate data models and implement business logic Run PL/SQL in SQL and integrate complex datasets Handle PL/SQL instrumenting and profiling Use Oracle Advanced Analytics and Oracle R Enterprise Build and execute predictive queries Secure your data using encryption, hashing, redaction, and masking Defend against SQL injection and other code-based attacks Work with Oracle Virtual Private Database Code examples in the book are available for download at www.MHProfessional.com. TAG: For a complete list of Oracle Press titles, visit www.OraclePressBooks.com

A Thoroughly Updated Guide to the Design of Steel Structures This comprehensive resource offers practical coverage of steel structures design and clearly explains the provisions of the 2015 International Building Code, the American Society of Civil Engineers ASCE 7-10, and the American Institute of Steel Construction AISC 360-10 and AISC 341-10. Steel Structures Design for Lateral and Vertical Forces, Second Edition, features start-to-finish engineering strategies that encompass the entire range of steel building materials, members, and loads. All techniques strictly conform to the latest codes and specifications. A brand new chapter on the design of steel structures for lateral loads explains design techniques and innovations in concentrically and eccentrically braced frames and moment frames. Throughout, design examples, including step-by-step solutions, and end-of-chapter problems using both ASD and LRFD methods demonstrate real-world applications and illustrate how code requirements apply to both lateral and vertical forces. This up-to-date Second Edition covers: Steel Buildings and Design Criteria Design Loads Behavior of Steel Structures under Design Loads Design of Steel Beams in Flexure Design of Steel Beams for Shear and Torsion Design of Compression Members Stability of Frames Design by Inelastic Analysis Design of Tension Members Design of Bolted and Welded Connections Plate Girders and Composite Members Design of Steel Structures for Lateral Loads

Fully updated coverage of earthquake-resistant engineering techniques, regulations, and codes This thoroughly revised resource offers cost-effective earthquake engineering methods and practical instruction on underlying structural dynamics concepts. Earthquake Engineering, Third Edition, teaches how to analyze the behavior of structures under seismic excitation and features up-to-date details on the design and construction of earthquake-resistant steel and reinforced concrete buildings, bridges, and isolated systems. All applicable requirements are fully explained including the 2015 International Building Code and the latest ACI, AISC, and AASHTO codes and regulations. Advanced chapters cover seismic isolation, synthetic earthquakes, foundation design, and geotechnical aspects such as liquefaction. Earthquake Engineering, Third Edition, covers: Characteristics of earthquakes Linear elastic dynamic analysis Nonlinear and inelastic dynamic analysis Behavior of structures under seismic excitation Design of earthquake-resistant buildings (IBC) Seismic provisions of reinforced concrete structures (ACI code) Introduction to seismic provisions of steel structures (AISC code) Design of earthquake-resistant bridges (AASHTO code) Geotechnical aspects and foundations Synthetic earthquakes Introduction to seismic isolation

A groundbreaking approach to creating memorable messages that are easy to process, hard to forget, and impossible to ignore using the latest in brain science Audiences forget up to 90 percent of what you communicate. But people make decisions and act based on what they remember, so a pragmatic approach for the effective communicator is to be deliberate about the 10 percent that audiences do retain. Otherwise, content recall is random and inconsistent. Many experts have offered techniques on how to improve your own memory, but not how to influence other people s memory. Drawing on the latest research in neuroscience and cognitive psychology, Impossible to Ignore is a practical step-by-step guide that will show you how to control the 10 percent that your audiences do remember by creating content that attracts attention, sharpens recall, and guides decision-making toward a desired action.

Your complete, one-stop guide to passing the Vascular Technology boards Vascular Technology Examination PREP is packed with everything you need to know to ace the ARDMS Vascular Technology registry exam. Covering all aspects of vascular disease and testing, this unparalleled review book combines a rigorous grounding in vascular principles with high-yield review questions that boost comprehension and retention. Major sections of the book survey each vascular region, including cerebrovascular, venous, peripheral arterial, and abdominal/visceral, while every chapter contains a full list of questions with answers and explanations. To further reinforce core concepts, Vascular Technology Examination PREP features full color illustrations, tables, and sonographic images throughout every chapter. Also included is a chapter covering the latest perspectives in quality assurance, with detailed information on patient and practitioner safety guidelines. Whether you are a seasoned or beginning sonographer, you can count on this indispensable, all-in-one learning tool to help you thoroughly understand the role and specific duties of a vascular technologist and gear up for success on exam day. Features of Vascular Technology Examination PREP The most in-depth review for the Vascular Technology boards available also ideal as a clinical point-of-reference for practitioners Vascular region sections follow the outline of the registry exam, which covers hemodynamics and vascular anatomy, pathology, patient assessment and integration of data, protocols, interpretation of results, treatments, and related vascular system testing Enhanced by more than 500 illustrations and sonographic images Includes 600 chapter review questions with detailed answer explanations and a 120-question practice test at the end of the book Essential for Vascular Technology certification or recertification

Reduce your accent when pronouncing English, with the expertise from an acclaimed specialist in the area Developed by acclaimed speech consultant and accent specialist Susan Cameron, Perfecting Your English Pronunciation features her successful method, which focuses on the anatomical placement of sound and on the musculature used in articulation. Where other accent reduction/English pronunciation products rely on solely mimicking of audio sounds, this work focuses visually, audibly, and narratively on the physical ability to speak English, noting that many sounds of English may be difficult for you because some tongue positions used in English may not be used in your native language. The 45-minute DVD introduces you to mouth and jaw exercises to prepare you for English, then demonstrates mouth formations and tongue placement using other nonnative speakers like you. You will see and hear how English sounds--enabling you to become more and more comfortable conversing with native English speakers as you go through the program.

From the mental toughness coach of a World Series-winning team a simple, three-step program to winning in life People with inborn talent may be good at what they do but only the mentally tough reach the highest plateaus in their field. Fortunately, mental toughness is something anyone from any walk of life can learn. Director of mental training for the St. Louis Cardinals and a top-tier executive coach, Dr. Jason Selk is an expert on teaching people how to develop the mental toughness needed to attain their goals. In this book, he shares hands-on daily exercises for breaking old, self-defeating patterns of behavior and replacing them with the can-do attitude and positive behavior that leads to measurable positive results. Executive Toughness outlines the steps for attaining high-level success: Accountability truly develop a no-excuse mentality Focus significantly increase attention, focus and confidence Optimism recognize and redirect thoughts patterns for increased execution and performance By incorporating these steps into your daily life, you ll be on the path to attaining your goals. Once you make these behaviors part of your mental DNA, and there will be no turning back!

Never feel like a stranger in Germany again! On entering a restaurant, should you find your own table or wait to be seated? What is a suitable topic for small-talk with a stranger? In what circumstances might you ask to borrow ein Handy? All these answers and more can be found in When in Germany, Do As the Germans Do, a fun and intriguing book that teaches you about Germany's culture, language, and people. It features 120 intriguing multiple-choice questions that are cross-referenced to fascinating articles on pop culture, customs, behavior, history, consumer trends, literature, tourist sights, business, language, and more. Also included are key terms and useful expressions, informative charts, and websites for further reference.

Clay Christensen's groundbreaking bestselling work in education now updated and expanded, including a new chapter on Christensen's seminal "e;Jobs to Be Done"e; theory applied to education. "e;Provocatively titled, Disrupting Class is just what America's K-12 education system needs--a well thought-through proposal for using technology to better serve students and bring our schools into the 21st Century. Unlike so many education 'reforms,' this is not small-bore stuff. For that reason alone, it's likely to be resisted by defenders of the status quo, even though it's necessary and right for our kids. We owe it to them to make sure this book isn't merely a terrific read; it must become a blueprint for educational transformation."e; Joel Klein, Chancellor of the New York City Department of Education "e;A brilliant teacher, Christensen brings clarity to a muddled and chaotic world of education."e; Jim Collins, bestselling author of Good to Great Just as iTunes revolutionized the music industry, technology has the potential to transform education in America so that every one of the nation s 50 million students receives a high quality education. Disrupting Class is a must-read, as it shows us how we can blaze that trail toward transformation. Jeb Bush, former Governor of Florida According to recent studies in neuroscience, the way we learn doesn't always match up with the way we are taught. If we hope to stay competitive-academically, economically, and technologically-we need to rethink our understanding of intelligence, reevaluate our educational system, and reinvigorate our commitment to learning. In other words, we need "e;disruptive innovation."e; Now, in his long-awaited new book, Clayton M. Christensen and coauthors Michael B. Horn and Curtis W. Johnson take one of the most important issues of our time-education-and apply Christensen's now-famous theories of "e;disruptive"e; change using a wide range of real-life examples. Whether you're a school administrator, government official, business leader, parent, teacher, or entrepreneur, you'll discover surprising new ideas, outside-the-box strategies, and straight-A success stories. You'll learn how: Customized learning will help many more students succeed in school Student-centric classrooms will increase the demand for new technology Computers must be disruptively deployed to every student Disruptive innovation can circumvent roadblocks that have prevented other attempts at school reform We can compete in the global classroom-and get ahead in the global market Filled with fascinating case studies, scientific findings, and unprecedented insights on how innovation must be managed, Disrupting Class will open your eyes to new possibilities, unlock hidden potential, and get you to think differently. Professor Christensen and his coauthors provide a bold new lesson in innovation that will help you make the grade for years to come. The future is now. Class is in session.

A "e;THINK DIFFERENT"e; APPROACH TO INNOVATION-- Based on the Seven Guiding Principles of Apple CEO Steve Jobs In his acclaimed bestseller The Presentation Secrets of Steve Jobs author Carmine Gallo laid out a simple step-by-step program of powerful tools and proven techniques inspired by Steve Jobs's legendary presentations. Now, he shares the Apple CEO's most famous, most original, and most effective strategies for sparking true creativity--and real innovation--in any workplace. THE INNOVATION SECRETS OF STEVE JOBS Learn how to RETHINK your business, REINVENT your products, and REVITALIZE your vision of success--the Steve Jobs way. When it comes to innovation, Apple CEO Steve Jobs is legendary. His company slogan "e;Think Different"e; is more than a marketing tool. It's a way of life--a powerful, positive, game-changing approach to innovation that anyone can apply to any field of endeavor. These are the Seven Principles of Innovation, inspired by the master himself: Do What You Love. Think differently about your career. Put a Dent in the Universe. Think differently about your vision. Kick Start Your Brain. Think differently about how you think. Sell Dreams, Not Products. Think differently about your customers. Say No to 1,000 Things. Think differently about design. Create Insanely Great Experiences. Think differently about your brand experience. Master the Message. Think differently about your story. By following Steve Jobs's visionary example, you'll discover exciting new ways to unlock your creative potential and to foster an environment that encourages innovation and allows it to flourish. You'll learn how to match and beat the most powerful competitors, develop the most revolutionary products, attract the most loyal customers, and thrive in the most challenging times. Bestselling business journalist Carmine Gallo has interviewed hundreds of successful professionals--from CEOs, managers, and entrepreneurs to teachers, consultants, and stay-at-home moms to get to the core of Steve Jobs's innovative philosophies. These are the simple, meaningful, and attainable principles that drive us all to "e;Think Different."e; These are The Innovation Secrets of Steve Jobs. An enhanced ebook is now available with 10 demonstration videos of Jobs' sure-fire innovation secrets. Select the Kindle Edition with Audio/Video from the available formats.

"e;Haudan's approach helps organizations bring strategies to life by engaging the hearts and minds of their people. -Marcus Buckingham, bestselling author of Go Put Your Strengths to Work Almost any business leader will admit that creating a strategy is far easier than executing it. That's because the majority of organizations don't know how to bridge the canyons that exist between executives, managers, and front-line employees. Most strategic initiatives fail when a company tries to execute strategy despite its people rather than through them. As CEO of consultancy Root Learning, Jim Haudan has more than twenty years experience helping businesses bridge these canyons and achieve their strategic goals. Here, he shares his secrets for driving this strategic execution. Refreshingly accessible, this important book presents executives, managers, and team leaders with a proven, effective way to communicate, empower, and motivate employees at every level of an organization. Through stories, illustrations, and insightful observations Haudan explores the concept of engagement in business--from the roots of engagement to the six reasons why so many workers rank themselves as disengaged to the keys to unlocking engagement in any organization. He also includes a framework for implementing the process of strategically engaging employees as well as a self-assessment for checking your own company's level of strategic engagement. The Art of Engagement equips you with a range of tools--sketches, illustrations, and highly visual learning maps --to help employees speak the same language, see from the same point of view, and connect their individual actions to the success of the whole company. Included are: Engaging visual learning tools designed to help you communicate more effectively with your workforce Proven methods for successfully engaging employees at every level of an organization Real-world case studies of such organizations as Harley-Davidson, Pepsi Cola, and Blockbuster A strategy may look perfect on paper, but it's worthless if leaders forget that human beings have to implement it. The Art of Engagement arms you with the knowledge and the know-how to engage your employees and drive effective strategic execution.

The Essential Wooden--more leadership lessons from the Wooden playbook The Essential Wooden is the ultimate collection of Wooden s opinions and observations on achieving exceptional leadership in any organization, with 200 invaluable lessons for inspiring championship performance. Coach Wooden offers his hard-won wisdom on building an organization that performs at its full potential under pressure, from preparing and training the team to instilling personal drive and dedication. He takes his famous Pyramid of Success to the next level, filling the entire book with his straight-shooting personality and keen insight on human nature. Wooden shares rarely seen preseason letters to his players, revealing how he instilled productive attitudes and winning ways. He also includes previously unpublished analyses from former players and managers, including Bill Walton and Kareem Abdul-Jabbar. From Wooden s earliest days as a leader through his legendary UCLA dynasty, The Essential Wooden distills a lifetime of learning into the leadership playbook for the twenty-first century.

Practice Makes Perfect helps you put your German vocabulary and grammar skills together! You may have all the vocabulary down pat and every grammar point nailed--but without the skill of knowing how to put these elements together, communicating in your second language would be nearly impossible. Practice Makes Perfect: German Sentence Builders picks up from where other grammar books leave off, showing you the variety of structures and how to combine them to make solid sentences. And like every Practice Makes Perfect title, these books feature crystal-clear explanations, numerous realistic examples, and dozens of opportunities to practice, practice, practice!

A groundbreaking prescription for health care reform--from a legendary leader in innovation . . . Our health care system is in critical condition. Each year, fewer Americans can afford it, fewer businesses can provide it, and fewer government programs can promise it for future generations. We need a cure, and we need it now. Harvard Business School s Clayton M. Christensen whose bestselling The Innovator s Dilemma revolutionized the business world presents The Innovator s Prescription, a comprehensive analysis of the strategies that will improve health care and make it affordable. Christensen applies the principles of disruptive innovation to the broken health care system with two pioneers in the field Dr. Jerome Grossman and Dr. Jason Hwang. Together, they examine a range of symptoms and offer proven solutions. YOU LL DISCOVER HOW Precision medicine reduces costs and makes good on the promise of personalized care Disruptive business models improve quality, accessibility, and affordability by changing the way hospitals and doctors work Patient networks enable better treatment of chronic diseases Employers can change the roles they play in health care to compete effectively in the era of globalization Insurance and regulatory reforms stimulate disruption in health care

A groundbreaking approach to selling in a world demanding change Leaders, sales managers and professionals have found themselves stuck at a crossroads between the past and the future of selling, and they need a roadmap to help them embrace the challenges they face at such a critical juncture. Selling Vision is a step-by-step guide to creating and selling change. By implementing new change management strategies into their unique X XY Y selling methodology, the authors: Propose a new logic for thinking about and executing major sales transformations Examine these transformations from the customer s perspective and how their changing buying patterns suggest a particular way of focusing selling activities Consider the perspective of salespeople and what they can do to sell change to their customers Look at how sales leaders and managers can change the way their organizations sell products or services Highlight the pivotal moments that determine the success of major change initiatives Based on their unique X XY Y selling methodology, Schachter and Cheatham provide a proven sales strategy to help any sales leader, manager, or professional. For sales leaders, their approach provides a path for transforming the sales organization. For sales managers, it describes how to inspire change in the behavior of salespeople. And for salespeople, it offers a new way of selling that will have a dramatic impact on their performance. For any business executive, Selling Vision provides a faster path to driving change. This book provides immediate actions you can take and experiments you can conduct to find the right direction for future sales efforts at any level of an organization. How you respond to changing sales dynamics will determine your company s success, that of your customers, and, to a great extent, your own personal career goals and future.

Program your own MicroPython projects with ease no prior programming experience necessary! This DIY guide provides a practical introduction to microcontroller programming with MicroPython. Written by an experienced electronics hobbyist, Python for Microcontrollers: Getting Started with MicroPython features eight start-to-finish projects with clear, easy-to-follow instructions for each. You will learn how to use sensors, store data, control motors and other devices, and work with expansion boards. From there, you ll discover how to design, build, and program all kinds of entertaining and practical projects of your own. Learn MicroPython and object-oriented programming basics Interface with a PC and load files, programs, and modules Work with the LEDs, timers, and converters Control external devices using serial interfaces and PWM Build and program a let ball detector using the three-axis accelerometer Install and program LCD and touch-sensor expansion boards Record and play sounds using the AMP audio board

Master All Subjects on the TABE Level A Whether you hope to enter college, take a job with the government, or work for a private company, a high score on the TABE will help you reach your goal. Written by leaders in adult education, this book is designed to help you sharpen the skills you need to succeed on all sections of the TABE. You ll discover the strategies that make learning and test-taking easier for you. And you ll learn essential skills by using familiar, everyday items, including work documents, job postings, letters, and telephone messages. This book includes: Practice questions just like the ones on the test--with complete explanations for every answer Real-life materials and examples to help you build the skills you need Complete coverage of all test topics, including reading, mathematics, language, and spelling Strategies that show you how to work smarter, not harder--and get the most out of your study time About the Authors Phyllis Dutwin, MA, is president of Dutwin Associates, consulting with major publishers in developing books for adult students. Richard Ku, MA, has taught mathematics at the secondary level since 1985 in both private and public schools and is the author of several test-preparation books. Carol J. Altreuter, MEd, has more than two decades of diverse experience in adult education. Kathleen A. Peno, PhD, is a professor in the School of Education at the University of Rhode Island.

Master All Subjects on the TABE Level D Whether you hope to qualify for a job, take the first steps toward earning your GED, or demonstrate your abilities for school placement, a high score on the TABE Level D will help you reach your goal. Written by leaders in adult education, this book is designed to help you sharpen the skills you need to succeed on all sections of the exam. You ll discover the strategies that make learning and test-taking easier for you. And you ll learn essential skills by using familiar, everyday items, including work documents, graphs and charts, and Internet-based materials. This book includes: Practice questions just like the ones on the test--with complete explanations for every answer Real-life materials and examples to help you build the skills you need Complete coverage of all test topics, including reading, mathematics, language, spelling, and vocabulary Strategies that show you how to work smarter, not harder--and get the most out of your study time

Fully updated home carpentry, construction, and remodeling instruction This thoroughly revised, DIY guide takes you through every step of home construction. Discover how to select tools, pour foundations, build walls and floors, and install tiles even handle electrical wiring, plumbing, and insulation! Easy-to-follow instructions, along with more than 1,500 photos and illustrations, clearly demonstrate each technique. Logically organized by building stages, this new edition offers complete coverage of home remodeling, building additions, and making household repairs. Carpentry and Construction, Sixth Edition, shows how to tackle: Site preparation Footings and foundations Concrete slabs and floors Floor frames Walls and roof framing Windows and doors Exterior and interior walls Electrical Wiring Plumbing Insulation Interior finishing Kitchen and bathroom remodeling Tile setting Solar heating installation Termite prevention Installation of Skylights Fences, decks, and patios Private water and sewage systems And much more

How e-commerce giant Alibaba is giving grassroots entrepreneurs the power and drive to succeed in the e-commerce market and you can, too The world s largest online trading platform, Alibaba has created an astounding model for enterprise and growth in the 21st century. The story behind Alibaba s incredible success is not only fascinating, it s truly inspiring especially if you re a small business owner or ambitious entrepreneur who wants to increase sales, satisfy customers, and drive innovation in the e-commerce world. THE ALIBABA WAY will show you: * How rural villagers with little experience and even less resources are lifting themselves out of poverty using Alibaba s online trading site, Taobao.com * How small local businesses are growing into nationwide industries by adapting to the needs, preferences, and buying habits of Alibaba customers * How online sellers are finding exciting new ways to routinize innovation by using the Alibaba platform to identify trends, customize services, and boost production * How grassroots individuals can borrow money without a credit record or collateral; and make money by establishing a wealth management account Now available in America for the first time, the case studies and targeted essays in this eye-opening book reveal the greatest sales secrets of China s amazing online successes secrets that can be used to grow your own small business into a sustainable, global powerhouse. This is the most cost-effective way to make the most of your resources and take the e-commerce world by storm. This is The Alibaba Way growing by unleashing grassroots entrepreneurship. It s the ultimate e-commerce success story a powerful new growth model for small business start-ups and grassroots entrepreneurs. Part eBay, part Google, part PayPal, the Chinese company known as Alibaba was launched by its founder Jack Ma in 1999 in a small apartment with a staff of only eighteen people. It quickly became one of the fastest growing Internet companies in the world, with more than 10 million e-commerce participants and a digital ecosystem serving a hundred million consumers per day. In The Alibaba Way the first full-length account of this e-commerce phenomenon you ll go behind the scenes and inside the sites that drive seemingly ordinary online sellers to extraordinary levels of success. Their stories will provide you with not just a road map to riches, but an invaluable lesson in entrepreneurship. You ll learn how to: * Unleash your entrepreneurial spirit and grow a grassroots empire * Make innovation a routine of your daily business operation * Use emerging technologies to expand your company across multiple markets * Tailor your online presence to meet changing customer s needs and habits * Increase your productivity by making your venders more productive * Go global, get mobile, and turn your e-business start-up into a worldwide success Featuring brilliant insights and advice from global business experts, The Alibaba Way offers American entrepreneurs a rare opportunity to see the latest innovations and borrow the greatest ideas from a new generation of young Chinese entrepreneurs inspired by the Alibaba model. You ll learn how to compete with the biggest and the best even if you have the smallest of budgets by leveraging the power of microfinance and e-commerce to help level the playing field. You ll hear exhilarating stories from a small rural community transformed by the introduction of Internet access, discovering creative new ways to sell and trade and grow their businesses, the Alibaba way. Most importantly, you ll find practical, proven strategies of online selling that have turned small businesses into major players and Alibaba into the e-commerce giant it is today. There are so many ways to take your business online. But the best way to make it grow and succeed beyond your wildest dreams is The Alibaba Way. Dr. Ying Lowrey is an Economics Professor at the School of Social Sciences, Tsinghua University, and Deputy Director of Tsinghua Research Center for Chinese Entrepreneurs. Previously she was senior economist at the US Small Business Administration and professor of economics at several US universities. She believes in that the Internet makes small even more beautiful.

With must-have updates, a new edition of the bestselling method that shows how anyone can turn their one simple idea into millions without lifting a finger! Stephen Key is an award-winning inventor who has licensed more than 20 product ideas. In 2011, he shared the secrets to his success in the bestselling book One Simple Idea. Since that time, many changes have occurred in the entrepreneurial world. One Simple Idea, Revised and Expanded Edition has been revised and updated to reflect current trends and practices in the industry. In addition to teaching readers how to turn their ideas into marketable products that companies will want to license, Key expands upon his cutting-edge product development, sales, and negotiation strategies, making note of the new opportunities and technologies available to creative people today. The book also features real-life success stories from people who have used the author s strategies.

The New and Definitive User s Guide to Lean Six Sigma If you re a business manager, you already know that Lean Six Sigma is one of the most popular and powerful business tools in the world today. You also probably know that implementing the process can be more than a little challenging. This step-by-step guide shows you how to customize and apply the principles of Lean Six Sigma to your own organizational needs, giving you more options, strategies, and solutions than you ll find in any other book on the subject. With these simple, proven techniques, you can: * Assess your current business model and shape your future goals * Plan and prepare a Lean Six Sigma program that s right for your company * Engage your leadership and your team throughout the entire process * Align your LSS efforts with the culture and values of your business * Develop deeper insights into your customer experience * Master the art of project selection and pipeline management * Tackle bigger problems and find better solutions * Become more efficient, more productive, and more profitable This innovative approach to the Lean Six Sigma process allows you to mold and shape your strategy as you go, making small adjustments along the way that can have a big impact. In this book, you ll discover the most effective methods for deploying LSS at every level, from the leaders at the top to the managers in the middle to the very foundation of your company culture. You ll hear from leading business experts who have guided companies through the LSS process and get the inside story on how they turned those companies around. You ll also learn how to use the latest, greatest management tools like Enterprise Kaizen, Customer Journey Maps, and Hoshin Planning. Everything you need to implement Lean Six Sigma smoothly and successfully is right here at your fingertips. When it comes to running a business, there is no better way to improve efficiency, increase productivity, and escalate profits than Lean Six Sigma. And there is no better book on how to make it work than Innovating Lean Six Sigma.

Diameter Signaling Principles, Techniques, and Best Practices Effectively configure, deploy, and manage Diameter signaling using the practical information contained in this comprehensive guide. Written by an internationally recognized telecommunications expert, LTE Signaling with Diameter thoroughly explains the protocol, how it works, and how it is used in all networks. Find out about Diameter features and capabilities, IETF and 3GPP requirements, setup and migration techniques, and policy, IMS, and location-based services. Real-world examples and messaging samples are provided throughout. You will get an overview of the evolution of mobile networking from 0G to 5G and valuable appendices. LTE Signaling with Diameter covers: Diameter Protocol Fundamentals Routing in the Diameter Network Relay, Redirect, and Proxy Agents Diameter Path Authorization Diameter for Accounting Event and Session Charging Online and Offline Charging Connecting to Subscriber Databases Connecting to Policy and IMS

Dream, Believe, Dare, Do . . . Though four simple words, this carefully crafted credo lies at the heart of Walt Disney s enviable empire and has led The Walt Disney Company to prosperity for decades. As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success. Profiling a new set of diverse organizations such as TYRA Beauty, Rainbow Babies & Children s Hospital, Ottawa County, Michigan, and Science Center of Iowa the authors show how companies of any size, whether an entrepreneurial startup or a Fortune 500, can reach their utmost potential by embracing Walt Disney s techniques to create a consumer-centric culture. They provide step-by-step actions on how to: Give every member of your organization a chance to dream Stand firm on your beliefs and principles Treat your customers like guests Support, enable, and reward employees Build long-term relationships Dare to take calculated risks Train extensively and constantly Align long-term vision with short-term execution Utilize storyboarding techniques Pay close attention to details Demonstrate love for product, employees, customers, and self Find out why Walt Disney s Dream, Believe, Dare, Do principles continue to redefine the nature of business and revolutionize the art of management, while learning how to implement them in your own organization.

The Annual Editions series is designed to provide convenient, inexpensive access to a wide range of current articles from some of the most respected magazines, newspapers, and journals published today. Annual Editions are updated on a regular basis through a continuous monitoring of over 300 periodical sources. The articles selected are authored by prominent scholars, researchers, and commentators writing for a general audience. Each Annual Editions volume has a number of features designed to make them especially valuable for classroom use: an annotated Table of Contents, a Topic Guide, an annotated listing of supporting websites, Learning Outcomes and a brief overview for each unit, and Critical Thinking questions at the end of each article. Go to the McGraw-Hill Create(TM) Annual Editions Article Collection at www.mcgrawhillcreate.com/annualeditions to browse the entire collection. Select individual Annual Editions articles to enhance your course, or access and select the entire Westerhof: Annual Editions: Comparative Politics, 33/e ExpressBook for an easy, pre-built teaching resource by clicking here.

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