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Improve your relationships with your boss, peers and teammates, and ensure your voice is heard by engaging in difficult conversations with confidence, clarity, compassion, curiosity, compromise, credibility and courage.

Leading Procurement Strategy is a must-read for all senior procurement executives wishing to further enhance their skill set, master the latest developments in procurement strategy and really come into their own as procurement leaders. The expert author team explains how to effectively manage and mitigate risks in the supply chain, appreciate the key issues affecting the procurement function and develop best practice excellence in teams. Providing the latest thinking in procurement and supply management within the broad perspective of different industries, this second edition of Leading Procurement Strategy covers: global sourcing; supplier relationship management; cost management; information technologies and future developments. The book is underpinned by academic theory and supported by an extensive range of real world case studies drawn from the authors' experiences, including Tesco, Tata, Coca-Cola, BAA, P&G and IBM. This new edition provides the skills, knowledge and tools needed to articulate an effective strategy and embrace a transformational role to lead procurement teams, showing how procurement can become an influential function that delivers sustainable competitive advantage.

Start your journey to enlightened leadership and unlock your true potential with this guide to improving the physiological factors which can limit career success.

A clear and accessible guide to e-logistics focussing on its strategic role in today's dynamic global environment and key technological developments within air, rail and road freight.

Excel in your studies and kickstart your career as a people professional with this brand new textbook for the CIPD Certificate in People Practice.

Explore how organizations can go from linear to circular business models with this experiential blend of relevant theory and practice.

Design a new mission and purpose for the supply chain with this actionable guide to integrating strategic, financial and operational planning.

Meet the demands of globalization with a thorough understanding of the operational and legal aspects of cross-border logistics and trade facilitation.

Lead through constant change by infusing your organization with the mindset, skillset and toolset needed to solve tomorrow's problems.

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Marketing as we know it is dead. Learn how to spend less time reaching only a limited number of followers and build more time listening to what's relevant to customers, clients and your community.

Understand how the UK's investment and financial markets operate, and their interaction with other financial markets around the world with this clear, insightful and practical guide.

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Apply the lessons from the world's most elite organizations and make customer excellence a habit by creating frictionless and authentic human connections.

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Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop, market and sell your products and services.

Apply green and sustainable finance principles and best practice in banking, investment and insurance to aid the transition to a low-carbon world.

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Leverage your biggest asset and develop the six human capabilities that are the true drivers of change for achieving lasting transformation in a landscape of increasingly complex technological change.

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Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.

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The field of logistics continues to develop at a remarkable pace. This book is updated to reflect the trends, best practices, and fresh thinking on global logistics. It provides guidance on important topics, including agile supply chains, IT, sustainability and performance management, collaboration, outsourcing and humanitarian logistics.

Understand how food makes it from farm to table with this guide to the food supply chain, its innovations and challenges.

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