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  • av Harvard Business Review
    245

  • av Donald F. Kettl
    375,-

    "Covid. Climate change. Refugee resettlement. Global supply chains. We are facing a new generation of complex problems, stretching across the public and private sectors and flowing over organizational boundaries. Historically we have looked to government for big solutions, but the reality is, the government we have now is a poor match for the problems we face. It is trapped in organizational boxes and handicapped by leaders who, too often, try to manage problems from the top down. We need a fresh, new approach. As executive director of Deloitte's Center for Government Insights, William D. Eggers and public management scholar Donald F. Kettl show in this indispensable book, we need a government of bridgebuilders, public managers and leaders who collaborate with partners, both inside and outside government, to get the job done. They manage horizontally instead of vertically; they see their role as connectors; and they identify which players have the assets needed to solve the problems at hand. Each chapter examines one of the ten core principles of bridgebuilding and features practical tips and dynamic cases of how effective leaders have put each principle to work. Also included: a special section on creating a 100-day bridgebuilding plan. Throughout, Eggers and Kettl tell fascinating and instructive stories of bridgebuilders who are transcending boundaries, partnering across sectors, and getting sh*t done. Government can't reorganize itself out of the challenges it faces or muscle its way through with a command-and-control approach to problem solving. Bridgebuilders provides a new model that current public managers and leaders, as well as young people aspiring to public service, can learn and apply right now to transform government performance and restore public trust"--

  • av Scott Berinato
    385,-

    "The best, most powerful way to communicate the nature and potential impact of data is visually. For a long time "dataviz" was left to specialists-data scientists and professional designers. No longer. A new generation of tools and massive amounts of available data make it easy for anyone to create visualizations that communicate ideas far more effectively than generic spreadsheet charts ever could. The companies that invest in improving their visual communication will gain a competitive advantage, seeing threats and finding opportunities others don't. For individuals like you, building good charts is a need-to-have skill. If you're not doing it, other managers are, and they're getting noticed for it and getting credit for contributing to your company's success. In this updated and expanded edition of Good Charts, dataviz maven Scott Berinato provides the essential guide to how visualization works and how to use this new language to impress and persuade. Berinato lays out a system for thinking visually and building better charts through a process of talking, sketching, and prototyping. From tips and tricks for upping your visualization's clarity to laying out a system for storytelling with data, Good Charts covers all the core skills you need and can develop. This new edition includes added visuals and updates the landscape of visualization tools. It also includes new chapters on building dataviz teams and creating workflows to integrate visualization into everything you do. Good Charts is your go-to resource for turning plain, uninspiring charts and presentations that merely present information into smart, effective visualizations that powerfully convey ideas"--

  • av Harvard Business Review
    245 - 509

  • av Harvard Business Review
    275 - 509

  • av Harvard Business Review
    245 - 489

  • av Deborah Ancona
    349,-

    "You build a team around top-notch talent. The team members work well together; they're committed to the mission and highly motivated to perform. Yet the results are disappointing. You're not seeing creativity and flexibility. You're not getting breakthrough ideas. 'Good' teams build camaraderie, confidence in their abilities, and a solid process for working together. But these internal dynamics-while positive in themselves-can create a wall between the team and the outside world. And that wall can prevent the team from adapting to change and delivering value to the organization. In this updated edition with a new preface and new research, Deborah Ancona and Henrik Bresman describe an externally focused team model-the X-team-that is even more relevant today than when it was first introduced. With their distinctively flexible membership and leadership structure, X-teams continuously reach outward to fuel the innovation process. With new examples and research from organizations such as Microsoft, Takeda, and the Museum of Modern Art, Ancona and Bresman show you how to build X-teams that: Keep pace with shifts in markets, technologies, cultures, and your competition; innovate by moving quickly from generating ideas to executing and diffusing them throughout your organization; and employ 'distributed leadership' to unlock crucial information, expertise, and new ways of working together-wherever these qualities reside within or outside your company. In an increasingly complex and ever-changing world, where adaptability and creativity are paramount to an enterprise's success-and even its survival-X-Teams is your handbook for winning"--

  • av Harvard Business Review
    205 - 449

  • av Kelly Richmond Pope
    339,-

    "Have you ever wondered why Bernie Madoff thought he could brazenly steal his clients' money? Or why investors were so easily duped by Elizabeth Holmes? Or how courageous people like Jeffrey Wigand are willing to become whistleblowers and put their careers on the line? Fraud is everywhere-from Nigerian 'princes,' embezzlers, and Ponzi schemers to corporate giants like Enron and Volkswagen. And fraud is costly. Each year, consumers, small businesses, governments, and corporations lose trillions of dollars. We've become so accustomed to hearing about fraud, we accept it as part of the world we live in today-so much so, that our abilities to identify it and speak about it are limited. No more. In Fool Me Once, renowned expert Kelly Richmond Pope shows fraud in action, uncovering what makes perps tick, victims so gullible, and whistleblowers so morally righteous, while also encouraging us to look at our own behaviors and motivations in the hopes of protecting ourselves and our companies. By the time you finish this book, you'll have a better understanding of-and perhaps more compassion for-perpetrators; a renewed connection to victims; and an appreciation for those who blow the whistle. Filled with fascinating stories and insightful analysis, Fool Me Once will open your eyes and challenge your thinking. It will inspire you to question your own preconceived notions and commonly held beliefs about people while providing an insider's view of a phenomenon that most of us fail to understand until it's too late"

  • av Sally Susman
    335

    A Wall Street Journal BestsellerPfizer's trailblazing communications leader, Sally Susman, reveals how we can break through the noise to get our message across and make positive change. A global pandemic. A roller-coaster economy. Political tensions ready to ignite, and common civility at an all-time low. For leaders, the pressures and the stakes could not be higher. And in such a stormy, often dangerous world, communications can no longer be considered a soft skill. The ability to reach people and drive public conversation is a rock-hard competency. In this wise and inspiring book, Sally Susman, the renowned head of corporate affairs at global biopharmaceutical giant Pfizer, tells the fascinating story of how the company managed the massive communications challenge that came with Covid-19 and the race to produce an effective vaccine. Just as crucial as creating the vaccine itself was the task of winning people's hearts and minds, and Susman highlights the principles that enabled her to break through, connect, and help move people forward, not only at Pfizer but over a long and stellar career. She shows how clarifying and channeling your intention is an essential first step: What are you trying to say? She illustrates how leaders need to muster the courage to be candid in order to be effective and how, in order to connect, they must both disarm with humility and delight with humor. As a gay, married woman, she talks forthrightly about the challenges and opportunities of embracing who you are, both at home and in the workplace. Susman's stories will draw you in with their warmth and humanity, and enlighten and motivate you with their insight and passion. Breaking Through is essential reading for any leader who faces the daunting challenge of communicating in our noisy, turbulent world.

  • av Harvard Business Review
    479

    Don't let a fear of numbers hold you back.Today's business environment brings with it an onslaught of data. Now more than ever, managers must know how to tease insight from data--to understand where the numbers come from, make sense of them, and use them to inform tough decisions. How do you get started?Whether you're working with data experts or running your own tests, you'll find answers in the HBR Guide to Data Analytics Basics for Managers. This book describes three key steps in the data analysis process, so you can get the information you need, study the data, and communicate your findings to others.You'll learn how to:Identify the metrics you need to measureRun experiments and A/B testsAsk the right questions of your data expertsUnderstand statistical terms and conceptsCreate effective charts and visualizationsAvoid common mistakes

  • av Harvard Business Review
    2 599,-

    Are analytics and technology a strategic part of your business?Artificial intelligence, platforms, algorithms, machine learning. Most business leaders know the value in advanced technologies. But how do you embed them into your business—and make them a key part of your strategy? HBR's 10 Must Reads Technology and Strategy Collection features innovative ideas to help you understand what new technologies offer, decide what business models are best for your business, and move forward with new innovations. Included in this seven-book set are:HBR's 10 Must Reads on AI, Analytics, and the New Machine AgeHBR's 10 Must Reads on Business Model InnovationHBR's 10 Must Reads on Platforms and EcosystemsHBR's 10 Must Reads on InnovationHBR's 10 Must Reads on Design ThinkingHBR's 10 Must Reads on StrategyHBR's 10 Must Reads on Strategy, Vol. 2The collection includes seventy articles selected by HBR's editors from renowned thought leaders including Clayton M. Christensen, W. Chan Kim, Renee Mauborgne, and Thomas H. Davenport, plus the indispensable article "Why Every Company Needs an Augmented Reality Strategy" by Michael E. Porter and James E. Heppelmann. With HBR's 10 Must Reads Technology and Strategy Collection, you can bridge the divide between your digital and strategic efforts, and ensure your business is on the cutting edge.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever-changing business environment.

  • av David Noble
    339,-

    The best leaders, in the biggest moments, know how to read the situation, respond in the most effective way possible, and move forward. You can, too.The hardest part of leadership is mastering the inevitable high-risk, high-stakes challenges you will face. Whether you're making a split-second decision when your business is knocked sideways or you're finding the best strategy to navigate business-critical long-term circumstances, how can you be in peak form in those most crucial moments?Leadership coaching legends David Noble and Carol Kauffman show you how with their innovative new framework—MOVE—which equips you with the tactics you need to slow down high-stakes situations before they speed you up. You'll learn to master the moment, generate response options, and quickly evaluate those options before acting. As you get better and better at using the framework, you'll find you can recognize these moments as they arrive, like a great athlete who can read the field as a play unfolds or a great conductor who anticipates what's needed to deliver a great performance.Noble and Kauffman bring decades of experience coaching thousands of leaders, along with a deep base of research, to show why their unique two-on-one coaching method works and how it's done. The MOVE framework comes to life in these pages through the personal stories of real leaders living through their own crucible moments. Real-Time Leadership is a compelling and demystifying look at how the MOVE framework delivered positive results for them—and how it can for you, too.

  • av Harvard Business Review
    269 - 549

  • av Harvard Business Review
    279 - 549

  • av Harvard Business Review
    489

  • av Harvard Business Review
    175 - 449

  • av Harvard Business Review
    269 - 549

  • av Tina Opie
    339,-

    Gender equity can't happen without racial equity. We need Shared Sisterhood.Bias persists in organizations and society. Despite efforts that have been made in the last few decades, gender and racioethnic equity still hasnt been achieved. What's worse, Black, Indigenous, Asian, and Latina women are being held back more than their White counterparts.We need to change how we strive for equity. We must move beyond individual solutions toward collective action, where people from historically power-dominant and marginalized groups work together, so that all women experience the benefits of professional growth and equity. We need Shared Sisterhood, and anyone, regardless of gender, can join in.Professor Tina Opie first started Shared Sisterhood as a movement to drive gender and racial equity in organizations. Since then, she and professor Beth A. Livingston have worked together to spread the word to leaders across organizations, with thousands of followers joining the cause. In this book, they explain how to use vulnerability, trust, empathy, and risk-taking to build Shared Sisterhood and break down three key parts of the process:Dig into your own assumptions around racioethnicity, gender, and powerBridge the divide between women of all backgrounds through authentic relationshipsAdvance all women across the organization and beyondBalancing a mix of history, research, and real-life examplesincluding the authors' own experiencesthis book encourages everyone to join Shared Sisterhood and advance equity for all.

  • av Michael D. Watkins
    359

    Named one of 100 Leadership & Success Books to Read in a Lifetime by Amazon Editors, here is the world's most trusted guide for anyone taking on a new professional role.Transitions are critical times in your career. In fact, moving into a new role can be the biggest challenge a leader or manager will face. And while a transition offers a chance to start fresh and create positive impact in an organization, it also places you in a position of acute vulnerability. Missteps made during the crucial first three months in a new role can jeopardize or even derail your success.In this newly revised and updated edition of the international bestseller The First 90 Days, Michael Watkins offers proven strategies for conquering the challenges of transitions—no matter where you are in your career. Watkins, the world's preeminent expert on leadership transitions and adviser to business leaders around the world, also addresses today's increasingly demanding professional landscape, where managers face not only more-frequent transitions but also steeper expectations once they step into their new jobs.Watkins identifies the most-common pitfalls new leaders encounter and provides the tools and strategies needed to avoid them. You'll learn how to secure critical early wins, an important first step in establishing yourself in a new role. Each chapter also includes checklists, practical tools, and self-assessments to help you assimilate key lessons and apply them to your own situation.Whether you're starting a new job, being promoted from within, embarking on an overseas assignment, or being tapped as CEO, how you manage your transition will determine whether you succeed or fail. Use this book as your trusted guide.

  • av Amy Gallo
    305 - 329,-

    Named one of 22 new booksthat you should consider reading before the year is out by FortuneThis practical and empathetic guide to taking the high road is worth a look for workers lost in conflict. Publisher's WeeklyA research-based, practical guide for how to handle difficult people at work.Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regretrolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up.Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behaviorthere's your sanity to consider, and your career.In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkersthe insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and othersand provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevailon your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everythingwhat now?Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at workand building interpersonal resilience in the process.

  • av Harvard Business Review
    199 - 489

  • av Heidi K. Gardner, Amanda Sinclair, Mark Mortensen, m.fl.
    175 - 449

  • - Moderna, the Vaccine, and the Business Gamble That Changed the World
    av Peter Loftus
    339,-

    The inside story of an unprecedented feat of science and business.At the start of 2020, Moderna was a biotech unicorn with dim prospects. Yes, there was the promise of its disruptive innovation that could transform medicine by using something called messenger RNA, one of the body's building blocks of life, to combat disease. But its stock was under water. There were reports of a toxic work culture. And despite ten years of work, the company was still years away from delivering its first product. Investors were getting antsy, or worse, skeptical.Then the pandemic hit, and Moderna, at first reluctantly, became a central player in a global drama?a David to Big Pharma's Goliaths?turning its technology toward breaking the global grip of the terrible disease. By year's end, with the virus raging, Moderna delivered one of the world's first Covid-19 vaccines, with a stunningly high rate of protection. The achievement gave the world a way out of a crippling pandemic while validating Moderna's technology, transforming the company into a global industry power. Biotech, and the venture capital community that fuels it, will never be the same.Wall Street Journal reporter Peter Loftus, veteran reporter covering the pharmaceutical and biotech industries and part of a Pulitzer Prize?finalist team, brings the inside story of Moderna, from its humble start at a casual lunch through its heady startup days, into the heart of the pandemic and beyond. With deep access to all of the major players, Loftus weaves a tale of science and business that brings to life Moderna's monumental feat of creating a vaccine that beat back a deadly virus and changed the business of medicine forever.The Messenger spans a decade and is full of heroic efforts by ordinary people, lucky breaks, and life-and-death decisions. It's the story of a revolutionary idea, the evolution of a cutting-edge American industry, and one of the great achievements of this century.

  • av Reid Blackman
    335

    What will you do when your AI misbehaves?The promise of artificial intelligence is automated decision-making at scale, but that means AI also automates risk at scale. Are you prepared for that risk?Already, many companies have suffered real damage when their algorithms led to discriminatory, privacy-invading, and even deadly outcomes. Self-driving cars have hit pedestrians; HR algorithms have precluded women from job searches; mortgage systems have denied loans to qualified minorities. And often the companies who deployed the AI couldn't explain why the black box made the decision it did.In this environment, AI ethics isn't merely an academic curiosity, it's a business necessity. In Ethical Machines, Reid Blackman gives you all you need to understand AI ethics as a risk management challenge. He'll help you build, procure, and deploy AI in a way that's not only ethical but also safe in terms of your organization's reputation, regulatory compliance, and legal standingand do it at scale.And don't worrythe book's purpose is to get work done, not to ponder deep and existential questions about ethics and technology. Blackman's clear and accessible writing helps make a complex and often misunderstood concept like ethics easy to grasp. Most importantly, Blackman makes ethics actionable by tackling the big three ethical risks with AIbias, explainability, and privacyand tells you what to do (and what not to do) to mitigate them.With practical approaches to everything from writing a strong statement of AI ethics principles to creating teams that effectively evaluate ethical risks, Ethical Machines is the one guide you need to ensure your AI advances your company's objectives instead of undermining them.

  • av Harvard Business Review, Ranjay Gulati, Deborah Grayson Riegel, m.fl.
    255

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