Böcker utgivna av Berrett-Koehler Publishers

"What if there were a set of rules to educate people against race-based social faux pas that damage relationships, perpetuate racist stereotypes, and harm people of color? This book provides just that in an effort to slow the malignant domino effect of race-based ignorance in American communities and workplaces to help address the vestiges of our nation's racist past. Race Rules is an innovative, practical manual for white people of the unwritten "rules" relating to race, explaining the unvarnished truth about racist and offensive white behaviors. It offers a unique lens from Fatimah Gilliam, a light-skinned Black woman, and is informed by the revealing things white people say when they don't realize she's Black. Presented as a series of race rules, this book has each chapter tackling a specific topic many people of color wish white people understood. Combining history and explanations with practical advice, it goes beyond the theoretical by focusing on what's implementable. Gilliam addresses issues such as: Racial blinders and misperceptions; White privilege; Racial stereotypes; Everyday choices and behaviors that cause racial harm. Introducing a straightforward universal three-step framework to unlearn racism and challenge misconceptions, this book offers readers a chance to change behaviors and shift mindsets to better navigate cross-racial interactions and relationships. Through its race etiquette guidelines, it teaches white people to become action-oriented racism disruptors instead of silent, complicit supporters of white supremacy"--

"Leadership legend and bestselling author Ken Blanchard returns with trust expert and thought leader Randy Conley to present a structured playbook based on the bestselling Simple Truths of Leadership. The companion playbook to Simple Truths of Leadership expands on the book's 52 essential principles of servant leadership and trust building. This structured playbook provides weekly prompts and exercises to help you track your progress toward your leadership goals. It focuses on one Simple Truth per week and includes: A summary of each Simple Truth; A game plan for using each truth in your workplace, including thought-provoking questions and exercises to challenge your thinking and cause you to consider new ideas about leadership; A Call to Action to "Try It This Week." With so much of today's workforce feeling disengaged from the work they do, it's critical for leaders to move away from self-serving methods and embrace servant leadership to put their followers' needs before their own. And by journaling alongside servant leadership principles, you will be able to turn the common sense behind these simple truths into common practice for you and your organization"--

"Stop complicating everything! Simple messages and ideas are more powerful, more memorable, and win people over. We often sabotage ourselves by using complicated words and ideas to make our message seem more important. Do you want your colleagues and customers to listen to you? Entrepreneur and teacher Ben Guttmann provides simple tools and practices to make everything you do and say work better by "keeping it simple.""--

"If you're on the internet, you're global-HubSpot executive Nataly Kelly offers an innovative data-driven model for profitably expanding the international presence you already have. Companies looking to expand used to think about "entering international markets," but today you're global from the moment you create a website. Nataly Kelly, VP of Localization at Hubspot (which operates in more than 120 countries) says now the goal should be market intensification-building on the presence you already have. Kelly's MARACA model enables companies to distill the mass amounts of data available to determine if, how, and where they should expand by looking at three key areas of measurement: MA: market availability-the size of the market opportunity within a given country; RA: real-time analytics-data indicating how your company is currently performing in that market; CA: customer addressability-the measure of your company's ability to address the market, no matter its size. The book is based on Kelly's experiences with building a global business both at HubSpot and as a consultant, but also contains numerous examples from successful global companies of various sizes, such as Airbnb, Canva, Dashlane, GoStudent, Facebook, LinkedIn, Lottie Dolls, Netflix, Revolut, Teamwork, and Zoom. Including information on building a globally minded corporate culture, this is a complete strategic guide to discovering international growth opportunities"--

"Author of The Divine Right of Capital exposes the myths of capitalism today and calls for an end to wealth supremacy and capital bias. Wealth Supremacy makes a case that no one else is making: instead of pointing to billionaires as the sole problem or being another analysis of wealth inequality, it clearly articulates the pervasive, unnamed bias toward wealth that invisibly pervades the system. We know the system is rigged-what isn't commonly understood is how. Marjorie Kelly skillfully reveals how bias toward capital works, breaking down the pretenses that legitimize and obscure the deep operating system that drives large corporations and extractive investing"--

"The Antiracist Heart delivers a unique path to antiracist activism and introspection by applying neuroscience exercises, questionnaires, and journaling prompts based on the book How to Have Antiracist Conversations. Implicit biases begin forming before we have language and are deeply rooted in the subconscious. By combining neuroscience, introspection, and self-compassion, one can disrupt unconscious patterns. Each chapter of The Antiracist Heart introduces the reader to a concept connected with antiracism such as: Privilege and White Fragility; Disgust and Coded Language; Microaggressions. Manning, a clinical psychologist and antiracist activist and Peyton, a neuroscience expert and educator, explain the neuroscience behind each concept and provide specific exercises and skill sets designed to rewire the brain, in order to unravel implicit bias. Building on the work of How to Have Antiracist Conversations, this workbook provides a road map to guide readers on their journey toward neutralizing subconscious bias, fighting racism from within, and becoming a changemaker in the world"--

"Utilizing Dr. Martin Luther King's Beloved Community framework, activists will be empowered to create change and equity through fierce yet compassionate dialogue against racism and systematic white supremacy. Although committed to antiracism, many people struggle with confronting racist behavior. Difficult conversations are avoided or end in negativity, aggression, and even violence. How to Have Antiracist Conversations gives the tools to approach hard conversations with compassion and authenticity by embracing the 6 principles of Kingian Nonviolence: 1. Nonviolence is the way of life for courageous people; 2. The Beloved Community framework is the future; 3. Attack forces of evil, not persons doing evil; 4. Accept suffering without retaliation for the sake of the cause; 5. Avoid internal violence of spirit as well as external physical violence; 6. The universe is on the side of justice. Combined with an understanding of racist theory, readers can approach sensitive topics and address discriminatory behavior while minimizing harm. Drawing on her experience as a clinical psychologist and an Afro-Caribbean immigrant, Manning provides a model of dialogue, demonstrated with practical applications, which can be applied to a variety of situations where difference in power and privilege exist"--

"This book is a compass for leaders lost in the paradoxical space between being compassionate and holding people accountable. Compassion and accountability have generally been considered at odds with each other in the management space. Solely prioritizing accountability can create toxic work environments that result in the loss of top talent. On the other end of the pendulum, being overly compassionate leaves a vacuum around attention to results. Compassionate Accountability reveals the truth behind, and provides an actionable framework for, six common myths surrounding compassion: Compassion is empathy in action; Compassion is about alleviating suffering; Compassion is soft; Compassion is for selfless servant leaders; Some people just have it; Compassion and accountability are opposites. Finding harmony between compassion and accountability leads to improved results and a thriving culture because the fact is, true compassion can't exist without accountability"--

"Positive Psychologist and coach challenges conventional coaching wisdom to help you bring your practice to the next level. Positive Provocation is a series of 25 short provocations aimed at engaging coaches in reflection about their own practice. Each provocation is approximately three to five pages long and addresses tropes, sacred cows, and other familiar aspects of coaching proactive. Each includes attention to research, the introduction of fresh concepts, and suggestions for applying these to coaching. These meditations are on-brand for Dr. Robert Biswas-Diener, who is widely known for both his thought leadership in coaching and his challenging style of training and coaching. Robert refers to his fresh perspective as a "90-degree view." If each person looks at life from a zero-degree view-everybody has immediate access to their own thoughts, memories, feelings, and perceptions-than the most challenging opposition comes from a 180-degree view. As a coach and educator, Dr. Biswas-Diener prefers a 90-degree angle; one that is just provocative enough to feel fresh and to get people to sit up and take notice but not so challenging that it makes people defensive or leaves them feeling invalidated. The promise of Positive Provocation is the promise of coaching itself: a chance to have new questions asked of the reader, an opportunity to reflect, and an emphasis on practical application"--

This book is born of my desire to summon us to be leaders for this time as things fall apart, to reclaim leadership as a noble profession that creates possibility and humaneness in the midst of increasing fear and turmoil. I know it is possible for leaders to use their power and influence, their insight and compassion, to lead people back to an understanding of who we are as human beings, to create the conditions for our basic human qualities of generosity, contribution, community and love to be evoked no matter what. I know it is possible to experience grace and joy in the midst of tragedy and loss. I know it is possible to create islands of sanity in the midst of wildly disruptive seas. I know it is possible because I have worked with leaders over many years in places that knew chaos and breakdown long before this moment. And I have studied enough history to know that such leaders always arise when they are most needed. Now it's our turn.

"The go-to guidebook for helping agile practitioners overcome upskilling challenges in their organizations through effective Dojo coaching. Agile has changed the way we work in our organizations. But by demanding constant innovation and product delivery, individuals and teams struggle to find time to improve their skills. That's where the Dojo comes in. Dojo-style coaching encourages this kind of 'learn by doing' form of skill development, one where guided breakthroughs and upskilling happen while delivering on current projects. In this practical guidebook, experienced Dojo coach Jess Brock takes a deep dive into the Dojo process. Combining high-level concepts and a comprehensive toolkit, along with actionable tips needed to drive engagement in both physical and virtual Dojo spaces, you will have the tactics necessary to maximize the impact of your Dojo. Whether you are a seasoned pro or just covered the foundational concepts, this no-nonsense book will help Dojo coaches at any stage of their journey help fellow agile practitioners achieve both professional and personal growth"--

"This book offers a new model for creating inclusive organizations and illuminates the vital role that diversity plays in developing solutions to the critical social, environmental, and leadership challenges we face. While many companies are focusing on DEI efforts, what we need is to take inclusion to the next level. Our massive social, economic, and environmental challenges can only be solved only when organizations and institutions embrace complete inclusion. This book gives organizations practical steps for increasing diversity to enhance their capacity to solve global challenges. Andrâes T. Tapia and Fayruz Kirtzman, senior client partners at international consulting powerhouse Korn Ferry, draw on the company's extensive research to outline 5 disciplines of inclusive organizations. These are the ability to: Manage the risk; Explore the awareness; Maximize the talent systems; Master the logistics; See the marketplace. Based on metrics and proven solutions, this book provides usable strategies to build inclusive organizations. It reveals how such organizations can generate greater innovation, drive business results, and optimize talent, along with working towards greater social and environmental justice"--

"Leaders can achieve better working relationships, higher loyalty, and higher revenues simply by changing their listening strategy. Organizations are caught up in the Great Resignation because team members have not felt heard for a long time. Even with renewed focus on human resources and DEI initiatives, we aren't hearing each other. Heather Younger says what we need is a new change model for organizational listening. She illustrates five steps in the "cycle of listening": 1. Recognize what's not being said-Pick up important signals, including nonverbal ones, in our environments. 2. Seek to understand-Step outside our own experiences to uncover the needs and perceptions of our colleagues. 3. Decode-Reflect on what we hear to gain a deeper understanding. 4. Act-Apply this understanding to create and communicate a plan of action. 5. Close the loop-Connect the dots between what we hear and what we will do in response. This book will help break our current listening cycles so we can implement one that honors all parties and works for the long haul. Discussion guide is available in the book for reading groups and book clubs"--

"Community engagement expert reveals how readers can identify their community's assets and rally people together to achieve collective impact and solve deep-rooted challenges. Many of us are upset by issues like racism, poverty, and climate change, but it takes collective effort to get to the root of these complex problems. Whole Community Change offers a proven methodology for uniting leaders from business, human service organizations, and government to work together with people who have a lived experience of the problem. Readers will learn how to create a community plan, measure impact, and engage everyone in the process. A comprehensive manual, the book also includes sections on topics such as raising money for big change and hosting community conversations. Author Paul Born is president of the Tamarack Institute, whose work has contributed to lower cancer rates in Maine, improved mental health for young people in Florida, and reduced poverty in Iowa and in the entire country of Canada, as described in a April 4, 2019 David Brooks column in the New York Times. This book will provide access to Born's coaching in an accessible and implementable format. People want change, and they want to live in safe and equitable communities. This book helps make that possible"--

"This second edition adds to the first and only book that offers a leadership model firmly based on the Latino experience and culture. More important than ever before, the expanded and updated edition of The Power of Latino Leadership offers a blueprint for Latinos to lead from their cultural core. Currently 64 million Latinos live in the United States, and it's estimated that by 2060 one-third of the US population will be Latino. Despite Latinos' growing prominence and influence, little of the relevant literature focuses on a Latino leadership model. Juana Bordas shares ten principles that richly illustrate the inclusive, people-oriented, and socially responsible way that Latinos have led their communities.The second edition contains a new chapter that includes the voices and visions of young Latinos and addresses the generational shift that the country is currently undergoing. Extensive new material reflects data from the 2020 census, explores the exploding Latino impact and growth, and adds information on the multicultural Latino identity. This title offers an intergenerational leadership model that is imperative not only for Latinos but the entire nation"--

"Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward. A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback-not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty. Built to be interactive and immersive, the workbook teaches a set of practices, approaches, and tools that anyone can use to navigate fraught customer-facing interactions. It allows readers to practice Janelle Barlow's updated, more efficient three-step formula and enables employees to handle complaints with increased emotional resilience rather than taking them as personal attacks. A Complaint Is a Gift Workbook is packed with the necessary tools to view and treat complaints as a source of innovative ideas that can transform your business"--

"Master the balance between working on your career and working in it. Intelligence Isn't Enough helps Black professionals make strategic decisions and overcome the unspoken rules for success. Recounting the despair she felt as a frustrated young Black professional, Carice Anderson knows that many Black professionals are relying on their education alone to break into the workplace. In this book, she empowers young Black professionals everywhere with the right knowledge by exposing them to advice and little-known principles of career success from her interviews with thirty successful Black leaders. Intelligence Isn't Enough is divided into six chapters that guide readers through what Anderson calls the six "major corporate muscles": IQ; Mental attitude; People matters; Cultural intelligence; Personal branding; Communication. This book includes personal stories, quotes, lessons learned, and advice from both the author and Black leaders who have worked in some of the finest institutions across North America, Africa, and Europe. Readers will learn tips and tools to strategically chart their career paths and advance in the workplace for lifelong success"--

"A detailed framework for leaders to move past outdated workplace blame and shame strategies to cultivate resilient teams capable of facing adversity and setbacks confidently. Workplace finger-pointing stifles creativity, reduces productivity, and limits psychological safety. Although no one sets out to be judgmental, learning new habits is hard. Two experienced leadership and agilists coaches share a road-tested leadership model that continuously embraces humility and failure as part of the growth process to deliver results. By facilitating blame-free retrospective meetings, leaders chart a productive path forward. They amplify three essential motivators of purpose, autonomy, and co-intelligence within their team. Layered on with four resilience factors: inclusive collaboration, transparent power dynamics, collaborative learning, and embracing conflict. After applying these strategies, learning leaders will help their teams and themselves become more resilient and better equipped to handle any unexpected and challenging tasks that comes their way"--

Ditch the negative mental habits that derail conversations and destroy projects, and discover a framework for forging authentic, enduring, and productive connections.We live in conversations like fish live in water—we’re in them all the time, so we don’t think about them much. As a result, we often find ourselves stuck in cyclical patterns of unproductive behaviors. We listen half-heartedly, react emotionally, and respond habitually, like we''re on autopilot.This book is a practical guide for thoughtfully reflecting on conversations so we can avoid the common pitfalls that cause our relationships and work to go sideways. Chuck Wisner identifies four universal types of conversations and offers specific advice on maximizing the effectiveness of each:Storytelling—Investigate the stories we tell ourselves about ourselves and othersCollaborative—Explore the way our stories and other people’s stories interactCreative—See new possibilities and discover unforeseen solutionsCommitment—Make promises we know we can keepThese conversations unfold sequentially: our awareness of our and others’ stories transforms our ability to listen and collaborate, which opens our thoughts to creative possibilities, guiding us toward mindful agreements.Our conversations—at home, at work, or in public—can be sources of pleasure and stepping-stones toward success, or they can cause pain and lead to failure. Wisner shows how we can form a connection from the very first conversation and keep our discourse positive and productive throughout any endeavor.

PepsiCo’s award-winning chief design officer reveals the secret to creating life-changing innovations: putting human needs at the center of any design process.“Innovation is an act of love—or at least it should be. Always. It is a gesture of empathy, respect, generosity, of one human being’s devotion to another,” writes Mauro Porcini at the beginning of this extraordinary book.It is in part a memoir by one of the world’s leading designers—the first chief design officer at both 3M and Pepsi. But even more, it is a manifesto for a genuine, authentic, and deeply humanistic approach to design, one that aims to create personal and social value first and financial and economic value afterward.In every industry, new technologies have lowered the barrier to entry like never before. Either you design exceptional products or somebody will beat you to it. Porcini shows, through example after example and story after story, that the key to real, world-changing innovation is to put people first—not only the people we innovate for but also the people who lead the innovation process.Putting people first requires what Porcini calls unicorns: people who are in love with people, who have a genuine fire in them to create meaningful solutions for actual human beings. In this book, he describes them, celebrates them, and details their superpowers so you can find them, hire them, grow them, and retain them.Some are qualities you might expect—the ability to dream combined with the ability to execute. But when was the last time you heard an executive ask prospective hires if they were kind, optimistic, curious, or humble? Porcini uses his journey across startups and multinational corporations, through successes and failures, to create a handbook for modern innovators.

In a time of increasing disconnection and uncertainty, Leading with Joy shows how leaders can reclaim their purpose and embrace joy in service of social transformation. Leadership that connects people and centers compassion and trust instead of competition and disconnection is needed more than ever before. There are plenty of manuals that show people how to manage organizations, but what is really needed in this moment is a book that shows us how to include kindness and inspiration within leadership. Leading with Joy promotes a courageous and compassionate approach to leadership that can sustain purposeful action and social change. This book takes the form of a series of vignettes about the authors' insights and stories, with reflection questions at the end of each one. Through these stories-which address topics such as workplace triumphs and lessons, family relationships, and even near-death experiences- Akaya Windwood and Rajasvini Bhansali illuminate different aspects of leadership, such as humility, forgiveness, and kindness, and invite leaders to respond to the current moment.The book draws on the authors' lived experiences as leaders, including their encounters with oppression, and their wisdom in principled leadership. They demonstrate how leaders can create conditions of abundance and well-being, which are necessary for long-term social transformation.

DEI isn't just a box to check.As a triple minority who passes for a straight white woman in corporate America, Dannie Lynn Fountain has seen too many companies pretend to care about diversity, equity, and inclusion (DEI) only for its public relations outcomes. In Ending Checkbox Diversity, Fountain explores how the current structure of corporate DEI lends itself to the continued oppression of marginalized identities. She examines the narrow objectives and metrics that allow for shallow or no improvement and how shifting diversity responsibility to employee resource groups enables companies to disclaim responsibility for making meaningful progress. She looks at the impact of Zennials and Gen Zers, the most diverse generations ever, and breaks down precisely why some notable examples of poor DEI initiatives failed (and what should have been done differently). And she builds a road map for what real DEI looks like and how to avoid the performative allyship trope.

Creating justice-centered organizations is the next frontier in DEI. This book shows how to go beyond compliance to address harm, share power, and create equity.Traditional DEI work has not succeeded at dismantling systems that perpetuate harm and exclude BIPOC groups. Proponents of DEI have put too much focus on HR solutions, such as increasing representation, and not enough emphasis on changing the deeper organizational systems that perpetuate inequities—in other words, on justice. DEIJ work diverges from traditional metrics-driven DEI work and requires a new approach to effectively dismantle power structures.This thought-provoking, solutions-oriented book offers strategic advice on how to adopt a justice mindset, anticipate and address resistance, shift power dynamics, and create a psychologically safe organizational culture. Individual chapters provide pragmatic how-to guides to implementing justice-centered practices in recruitment and hiring, data collection and analysis, learning and development, marketing and advertising, procurement, philanthropy, and more.DEIJ pioneer Mary-Frances Winters and her coauthors address some of the most significant aspects of adding a justice focus to diversity work, showing how to create a workplace culture where equity is not a checklist of performative actions but a lived reality.