Böcker av Tom W. Goad

For managers, supervisors, and other professionals who suddenly find themselves being asked to play the role of an expert training facilitator, this information-packed guide will give you the tools and skills needed to transform your team.

Today's workplace demands skills for a productive use of information. This guide explores the basic skills, including thinking and decision-making, creativity enhancement, innovation and risk-taking, computer literacy, subject matter literacy, learning how to learn, and on-the-job help.