Böcker av Susan Frew

In this groundbreaking AI Edition, Susan Frew unveils the transformative power of artificial intelligence and innovative recruitment strategies in revolutionizing a business. "Compete on Awesome, Not on Price" is more than a success story; it's a testament to visionary leadership and ingenious marketing. Dive into the journey of Sunshine Plumbing, Heating, Air, a company nestled in the scenic landscapes of Colorado, which experienced a meteoric 535% revenue growth in just 18 months. This edition not only celebrates Sunshine's 43 industry accolades, including the esteemed INC5000 listing, but also unravels the secrets behind outshining 950 competitors. It's about choosing excellence over price wars. Get an insider's view on the "7 Compete on Awesome Principles" that propelled William and Susan Frew to craft a brand of resilience and loyalty, drawing thousands of customers. Susan Frew, CEO/CFO of Sunshine Plumbing Heating Air, brings her rich experience as an International General Manager with AT&T Wireless, an SBA Emerging Leaders Program coach, and a TEDx Speaker to the forefront. An ESPN Radio Host, and a sought-after Keynote Speaker. Susan's passion resonates in every page, encouraging business owners to chase their dreams and find peace of mind. Connect with her journey at Susanfrewspeaks.com and embark on your path to compete on awesome, not on price.

In the dynamic and ever-evolving world of business, "Spark of Awesome" emerges as a groundbreaking guide, offering transformative strategies to outshine competitors through exceptional customer service, the innovative use of artificial intelligence (AI), and unparalleled recruiting techniques. This book is not just a manual; it's a revelation for businesses aiming to thrive in today's competitive landscape. Author Susan Frew, with her deep understanding of the modern business environment, lays out a visionary approach for entrepreneurs, business leaders, and managers. The book opens with a compelling discussion on the importance of customer service in the digital age. Here, Susan Frew argues that amazing customer service isn't just about solving problems; it's about creating an experience so memorable that it becomes a key differentiator in the market. The book illustrates how to turn customer interactions into opportunities for growth and brand loyalty through real-life examples and practical tips.