This book details a proven recipe for applying Lean, Six Sigma, and the Theory of Constraints in a manner that will maximize return on investment, cash flow, and net profits. The book presents a collection of stories that illustrate best practices for finding and fixing common issues found in today¿s organizations. In-depth case studies illustrate a range of scenarios at a call center, pharmaceutical company, automotive parts supplier, and metals distributor and processor. The book covers simple, yet effective, statistics and explains how Minitab® can be used to simplify and speed up data analysis.
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