Böcker av Joseph R. Matthews

Information systems are central to libraries, and managing information systems is critical to serving library communities. Both a textbook for LIS courses and a handbook for practitioners, this volume thoroughly addresses modern libraries' challenges of integrating information technology.Written by Joseph R. Matthews and Carson Block, both experts on library information systems, this book describes the evolution of library information systems, their enabling technologies, and today's dynamic IT marketplace. It explains specific technologies and related topics, including standards and standards organizations, telecommunications and networks, integrated library systems, electronic resource management systems, repositories, authentication and link verification, electronic resources, and nextgen library systems.Readers will also learn the latest about information systems management, covering technology planning, basic technology axioms, the impact of technology on library services, system selection and implementation, system usability, and general technology management. The final section considers current trends and future developments in LIS, including those related to mobile devices and apps as well as the growth of digital libraries.

It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.

This book explains the concept of adding value and shows staff at libraries and other organizations why they need to take steps now to ensure they are adding new value to their communities-whether it be a local town or neighborhood, a faculty and student body, or a school. Value is at the core of every organization's purpose.

Academic libraries are increasingly being asked to demonstrate their value as one of many units on campus, but determining the outcomes of an academic library within the context of its collegiate setting is challenging. This book explains and clarifies the practice of assessment in academic institutions, enabling library managers to better understand and explain the impact of the library on student learning outcomes, teaching effectiveness, and research productivity.Providing essential information for all college and university librarians, this volume discusses and summarizes the outcomes of research that has been conducted to investigate assessment within the context of higher education. This updated second edition incorporates additional research, examines new trends, and covers groundbreaking advances in digital assessment tools as well as the changes in the amount and forms of data utilized in the assessment process. The chapters address assessment from a campus setting and present data that demonstrate the value of the library within that setting in terms of learning, research, and overall impact. In sum, the book presents librarians with up-to-date, practical guidelines for planning and conducting assessment.

This book will help public library administrators, managers, and board members to better plan, strategize, and understand their communities, enabling public libraries to become dynamic, proactive institutions.

Librarians have historically relied on the perceived value or goodness of the public library as a means to garner financial support.

A top library consultant offers specific recommendations for helping libraries adapt to their changing role in the community. What is the future of the public library?

Libraries enter into strategic planning by a variety of routes, from dynamic technology and rising costs to budget cuts and pressure for change. In this book, Joe Matthews guides library managers towards a greater understanding of the role and attendant responsibilities of strategic planning. Academic, public, and special librarians alike will benefit from Matthews' cogent explanations, real-life examples, and time-tested recommendations.In the process, Matthews addresses such intrinsic questions as: Why is it important that I add strategic thinking to my managerial arsenal? How will strategic planning benefit my library, and is there more than one way to go about it? What is the best way of monitoring and updating our strategic plan for maximum effect? In each case, he debunks false impressions, attends to the goal of providing good service, and identifies at least one new way to communicate the library's strategic importance in the lives of its customers. Academic, public, and special librarians alike will benefit from Matthews' cogent explanations, real-life examples, and time-tested recommendations.

A balanced Scorecard is a performance measurement tool popularized by Robert Kaplan and David Norton in a 1993 "Harvard Business Review" article and subsequently refined by them and others. This title not only explains the original model in terms librarians can relate to, but adapts it to better meet the needs of the library community.

This book will be well placed on the shelves of the many libraries faced with the complexities that information technology developments bring to the library.

Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operations-often even the library's existence.