Böcker av John Hoover

HOW TO SELL TO AN IDIOT Selling to customers looking to get the most bang for their buck is a difficult feat. The only customers tougher than hagglers are the ones so uninformed about what they are buying, they don't even realize when they are getting the deal of a lifetime.

A richly illustrated look at the multifaceted history of American railways.   It's no exaggeration to say that, in the nineteenth century, railroads completely remade the United States: geographically, economically, and-through the advent of standardized time zones-temporally. Though today their domination on transport and freight shipping has been superseded by automobiles and aviation, the railroad remains a vital piece of the nation's infrastructure and self-image. Drawing on the rich and diverse holdings of the John W. Barriger III National Railroad Library, the St. Louis Mercantile Library, and select railroad historical organizations, Travelers, Tracks, and Tycoons showcases the profound changes the US railroad industry has wrought on the land and its people since the 1820s. The vast array of artifacts collected here includes early railroad prospectuses and reports, promotional materials from the country's first railroad projects, technical publications by engineers, ledgers from railroads like the New York Central, conductors' logbooks, and dispatchers' records. A wide assortment of plans, maps, and drawings presented alongside these materials helps illuminate the technological advancements brought about by the railroad industry, while posters, sheet music, and art show how trains quickly became an indelible part of the American social fabric. Published in conjunction with a 2022 Grolier Club exhibition, this book provides a multifaceted look at American railroads in all their locomotive glory.

Here is a much--needed manager's guide to improving efficiency, increasing accountability, and lessening conflict. Confrontation is used too often among business leaders as a last resort or a way to express frustration. But using confrontation constructively can actually improve leadership and organizational effectiveness.