Böcker av D.H. (Contemporary Consultants Stamatis

Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in various organizations.

Addresses design improvement from the perspective of prevention by introducing readers to the tools of the Six Sigma design process. This book covers topics such as: customer satisfaction, quality function deployment, benchmarking, systems engineering, value engineering, reliability and maintainability, and design for manufacturability.

Demystifies the Design of Experiments (DOE). This book covers the concept of variation and the importance of experimentation and follows through with applications. It also discusses full and fractional factorials. It introduces the concept of robustness, and addresses robust design with discussions on the Taguchi methodology of experimentation.

Focusing on the problem solving methodology fundamental to any Six Sigma or quality initiative, this book gives a detailed rationale and theoretical explanation of the process. It focuses on problem solving from a quality perspective and addresses key concepts in the problem-solving cycle and the process improvement cycle.

By using theories of Six Sigma and Lean methodology, this text presents solutions to fundamental problems in healthcare. It breaks the system down into three fundamental areas: primary care, hospitals, and managed care. It discusses the application of IT in healthcare as a tool of improvement, and how to select the best project for improvement.

Presents a roadmap to successful six sigma implementation that you can adapt to your organization. This book lets you understand the steps to the six sigma philosophy: establish the quality system, management, and cultural environment; define mission of each component of the organization; and set performance improvement opportunities and goals.