Böcker av Dan Hill

Emotionomics draws on insights gathered through facial coding to show how to measure and manage the emotional response of customers and employees, leading to competitive advantage and business success.

Philip Kotler hailed the original edition of Emotionomics "as a revelation." Other business thought leaders like Seth Godin, Paco Underhill, Jeffrey Gitomer, Faith Popcorn, Scott Bedbury, Richard Boyatzis, B. Joseph Pine II, Marti Barletta, and Daniel Pink also offered their endorsements. Now some 15 years later, Dan Hill is back with a fully-revised and updated edition of his instant classic. Hear from the guy who followed the lead of Daniel Goleman by bringing the value of practicing emotional intelligence (EQ) clearly into focus across a wide range of business applications, from branding to innovation, advertising, sales, leadership, and management, plus both the customer (CX) and employee experience (EX).Pity the poor CEO who erroneously claimed: "I don't do feelings.I leave them to Barry Manilow." In truth, there are only two main currencies, dollars and emotions, and nobody is immune from the scientifically-validated reality that feelings play a central role in people's largely intuitive behavior. It's no wonder that empathy and ethics are front-and-center as a new era of consumers and workers consider which companies they want to do business with today.

This book brings together valuable information on production logging measurements and interpretation proceduresteaching how to obtain and interpret production logs.

Individual tales of daring and danger involving the men of Hertfordshire throughout the four years of the Great War. Relates the experiences of the Hertfordshire men who were involved in the Russian campaign of 1919 and the Irish rebellion of 1920.

Not only in America, but around the globe democracy is under siege. In an era personified by Donald Trump, illiberal--increasingly hollow--democracies, and "strongman" dictatorships, it's time to take a closer look at the nature of the leaders who shape our world. The policies or positions that leaders adopt may change, but rarely their personalities. All of us have signature facial expressions that reveal the emotions we gravitate to most often over time. The difference is that in leading a country, the head of state's feelings can hold sway over events likely to greatly impact every citizen's life and well-being. In Two Cheers for Democracy, the focus is on identifying emotional patterns that help to predict three key things about leaders: will they prove to be competent, compelling, and compassionate in executing their official duties? This book analyzes all 44 U.S. presidents to date and every U.S. presidential debate ever held, from 1960 to 2016, in addition to 79 foreign leaders. With results from the American Political Science Association's presidential greatness rankings, Gallup polls, and Freedom House's annual survey of countries' commitment to democracy as benchmarks, Two Cheers for Democracy takes seriously--in a unique way--the central question of today: what's the personality of the people leading us, and can we trust them to look out for the public good? Two Cheers for Democracy comes richly illustrated with photographs and charts, and includes an epilogue with a look at the likely 2020 Democratic front-runners for The White House.