Former Air Force Top Gun, Rob "Cujo" Teschner, builds on his work as the U.S. Air Force's Subject Matter Expert on the fighter pilot Debrief as an instructor at the renowned U.S. Air Force Weapons School. He's adapted the Air Force high-performing team approach to Debriefing and introduces this process to help organizations achieve their all and build contexts where teams can thrive. Among the many important concepts Rob brings forward, he highlights:There's a difference between Taskwork and Teamwork, and most organizations are only focused on the Taskwork at the expense of team skills;Organizations must organize to develop trust; they do this by building Psychological Safety, a condition where people feel safe to talk about the truth;Leaders have to learn to become vulnerable and admit their faults. Only by leading as they want their teams to act will they inspire people to act the same;Institutionalizing the practice of debriefing can increase team performance significantly, allowing individuals and organizations to achieve new levels of success.In the end, the key to an organization's long-term success is its practice of accountability and the degree to which its leaders hold themselves and their teams accountable for the decisions they make. High-performing fighter teams have been practicing this version of accountable leadership since World War I. Debrief to Win is the resource every organization needs in order to start improving NOW. It's also the resource every organization needs to build a context where teams can truly thrive. Debrief to Win is a book that applies to all aspects of human performance, from the boardroom to the dining room, from high-performing professional teams to family teams of only two people. The Debrief is a life skill with far-reaching ramifications. This book offers deep insight into how individuals and organizations can harness this powerful tool for personal and professional gain.
"The best book on change I've ever read..." (Bank CEO)"The best book on change in fifteen years, perhaps longer..." (Organization Development consultant)Leaders need guidance on leading change grounded in the latest science, not 20th-century myths. In this updated 2019 edition of The Science of Organizational Change, Paul takes us on a journey from change mythology, from New Age change ideas, from "reports in drawers", and from pop psychology up to the present. In the first comprehensive treatment of behavioral science in business, you'll learn which cognitive biases caused the 2008 Financial Crisis, Enron, and the Deepwater Horizon. Later in the book, you'll discover how evidence-based management is helping leading businesses including Google.The author's 30-year career, scholarly approach, but without dry academic writing make this book a must-read for all managers interested in change. Few authors incorporate findings from psychology, sociology, medicine, philosophy of science, ethics, public policy, economics, and mathematics into books on change. Fewer still do it in an interesting way.Read case studies from Cisco, Intel, Nokia, BP, Shell, Barclays, British Airways, Comcast, and PwC - all former clients of the author where he advised at C-suite level.
Take the first steps to ISO 14001 certification with this practical overview.This book provides practical advice on how to achieve compliance with ISO 14001:2015, the international standard for an EMS (environmental management system). With an EMS certified to ISO 14001, you can improve the efficiency of your business operations and fulfil compliance obligations, while reassuring your employees, clients and other stakeholders that you are monitoring your environmental impact.This easy-to-follow guide takes a step-by-step approach, and provides many sample documents to help you understand how to record and monitor your organisation's EMS processes.Ideal for compliance managers, IT and general managers, environmental officers, auditors and trainers, this book will provide you with: The confidence to plan and design an EMS. Detailed descriptions of the ISO 14001:2015 requirements will give you a clear understanding of the standard, even if you lack specialist knowledge or previous experience; Guidance to build stakeholder support for your EMS. Information on why it is important for an organisation to have an environmental policy, and a sample communications procedure will help you to raise awareness of the benefits of implementing an EMS; and Advice on how to become an ISO 14001-certified organisation. The book takes a step-by-step approach to implementing an 1SO 14001-compliant EMS.Key features: A concise summary of the ISO 14001:2015 requirements and how you can meet them. An overview of the documentation needed to achieve ISO 14001:2015 accreditation. Sample documents to help you understand how to record and monitor your organisation's environmental management processes. New for the second edition: Updated for ISO 14001:2015, including terms, definitions and references; Revised approach to take into account requirements to address "risks and opportunities".Your practical guide to implementing an EMS that complies with ISO 14001:2015 - buy this book today to get the help and guidance you need!
The Massage Therapist's Guidebook is approved by NCBTMB as a home study course toward continuing education credits (CEU's) for massage therapists. Diane Matkowski shares invaluable insights into the business world of massage. As a leader in the field she gives an authentic and realistic view about how she has thrived as a massage therapist.Drawing on her decades of experience she explains how to:· understand massage as a business· provide excellent client care· continue growing in all aspects of your work· increase self-care awareness as a massage therapist· balance emotional, physical, and financial energy · be more conscious of the human body on many levels· deepen your appreciation for your work and lifestyleBy recognizing the value that touch brings, you'll be able to enjoy your work more and become a better (and more successful) massage therapist.Help your community and make a quantum leap in the booming business of massage with The Massage Therapist's Guidebook.
What You Will Learn:Whether you are looking to significantly boost your earnings by becoming Six Sigma Certified or are simply looking learn about the strategies and tools necessary to support quality improvement initiatives, this training manual offers the largest value available. Who This Book is For: Anybody looking to learn Six Sigma Those seeking a Six Sigma Certification Individuals Looking to Significantly Increase their Income Individuals Looking to Stand-Out from the Competition Companies Looking to Train Their Employees What's Inside:This comprehensive guide was designed with the reader in mind. Other Six Sigma books typically fall into one of two categories. Either the training material is too comprehensive (leaving the reader to feel overwhelmed) or the material is too "watered-down" (leaving the reader without the necessary knowledge to be successful). Our guide strikes the perfect balance by providing as much depth as the reader would like. The material in our training guide is broken down into 4 areas. Units 1-2, provide an excellent introduction to Six Sigma and Lean Six Sigma as well as a brief overview of the methodology (ideal for White or Yellow Belt Certification). Units 3-5, covers more advanced Six Sigma concepts in addition to beginner statistics and intermediate statistics, along with helpful guides for computing statistics with software like Excel & Minitab (ideal for Green Belt Certification). Units 6-8 dive further into advanced concepts and processes within the Six Sigma methodology (ideal for Black Belt Certification). The remaining sections cover Six Sigma within specific industries, such as Six Sigma in Healthcare, Finance, Human Resources (HR), Information Technology (IT), Engineering, Marketing & Sales, Customer Service, Warehouse, Distribution, Manufacturing, Military/Defense, Government, and more.No matter your experience or goal, this comprehensive guide has something for everyone.
Not all of us get to work on multi-million corporate identity projects for airlines and huge conglomerates. Whether you are new to the sector, honing your skills or if you have to tackle identity projects in the real world, Know your Onions - Corporate Identity is a broad introduction on identity design (not branding - don't worry, you'll learn the difference).
Introducing the best practices for preventing, containing and learning from crises in our global, media-driven society.
Blockchain technologies are transformational: they can enable enterprises to reinvent processes and business models, and pursue radically disruptive use cases. Many decision-makers and IT professionals don't understand blockchain; others confuse it with cryptocurrencies like bitcoin. This concise, accessible handbook brings clarity and pragmatism to blockchain technologies and opportunities. Written from a business perspective by three of IBM's leading consultants, it presents real-world examples that demonstrate what blockchain can and can't do. Drawing on their unsurpassed experience, the authors survey the technology's current state, introduce industry-specific and cross-industry use cases, review approaches to implementation and governance, and preview emerging capabilities -- all with a relentless focus on real business outcomes, and no hype."I will never be able to adequately express how useful this book will be to my class. In addition to the great chapters on cybersecurity, I loved the Integration Models, especially 'Coexistence with Systems of Record.' Legacy integration with Blockchain is a critical barrier, and you nailed it!" - Thomas Doty, JD, LLM - Adjunct Professor, University of New Hampshire Law A team of IBM's leading blockchain consultants focus on real business outcomes and transformations Understand blockchain technology, ecosystems, business models, implementation strategies, governance, and emerging capabilities Explore a wide spectrum of industry-specific and cross-industry use casesThe pragmatic, business-driven guide to driving value and disrupting markets with blockchain technologies A team of IBM's leading blockchain consultants focus on real business outcomes and transformations Understand blockchain technology, ecosystems, business models, implementation strategies, governance, and emerging capabilities Explore a wide spectrum of industry-specific and cross-industry use cases
Since 2008, busy managers by the tens of thousands have turned to this best-selling book as a handy guide to the ins and outs of human resources. And no wonder! Because whether youre a small business owner, a manager in a business without an HR department, or even a seasoned HR professional, The Essential HR Handbook will help you handle any personnel problemfrom onboarding to outplacementquickly and easily. This fully updated 10th anniversary edition is packed with information, tools, checklists, sample forms, and timely tips to guide you through the maze of personnel issues in todays complex business environment.In it youll find out how to: Attract talented staff through social media recruitingIdentify legal pitfalls to avoid lawsuits and regulatory interferenceTrain a diverse and inclusive multigenerational workforceProvide the compensation and benefits package that will make your organization an employer of choiceStreamline your orientation and onboarding practices so new employees hit the ground runningWhenever personnel problems arise, having The Essential HR Handbook on your bookshelf is like having a team of expert HR consultants at your beck and call!
Speaking Being: Werner Erhard, Martin Heidegger, and a New Possibility of Being Human is an unprecedented study of the ideas and methods developed by the thinker Werner Erhard. In this book, those ideas and methods are revealed by presenting in full an innovative program he developed in the 1980s called The Forum--available in this book as a transcript of an actual course led by Erhard in San Francisco in December of 1989. Since its inception, Erhard's work has impacted the lives of millions of people throughout the world. Central to this study is a comparative analysis of Erhard's rhetorical project, The Forum, and the philosophical project of Martin Heidegger. Through this comparative analysis, the authors demonstrate how each thinker's work sometimes parallels and often illuminates the other.The dialogue at work in The Forum functions to generate a language which speaks being. That is, The Forum is an instance of what the authors call ontological rhetoric: a technology of communicating what cannot be said in language. Nevertheless, what does get said allows those participating in the dialogue to discover previously unseen aspects of what it currently means to be human. As a primary outcome of such discovery, access to creating a new possibility of what it is to be human is made available.The purpose of this book is to show how communication of the unspoken realm of language--speaking being--is actually accomplished in The Forum, and to demonstrate how Erhard did it in 1989. Through placing Erhard's language use next to Heidegger's thinking--presented in a series of "Sidebars" and "Intervals" alongside The Forum transcript--the authors have made two contributions. They have illuminated the work of two thinkers, who independently developed similar forms of ontological rhetoric while working from very different times and places. Hyde and Kopp have also for the first time made Erhard's extraordinary form of ontological rhetoric available for a wide range of audiences, from scholars at work within a variety of academic disciplines to anyone interested in exploring the possibility of being for human beings.From the Afterword:I regard Speaking Being as an enormously important contribution to understanding Heidegger and Erhard. The latter has received far too little serious academic attention, and this book begins to make up for that lack. Moreover, the book's analysis of Heidegger's thought is among the best that I have ever read. I commend this book to all readers without reservation.Michael E. Zimmerman, Professor Emeritus, University of Colorado, Boulder
From Inc.com''s most popular columnist, a counterintuitive--but highly practical--guide to finding and maintaining the motivation to achieve great things. It''s comforting to imagine that superstars in their fields were just born better equipped than the rest of us. When a co-worker loses 20 pounds, or a friend runs a marathon while completing a huge project at work, we assume they have more grit, more willpower, more innate talent, and above all, more motivation to see their goals through. But that''s not at actually true, as popular Inc.com columnist Jeff Haden proves. "Motivation" as we know it is a myth. Motivation isn''t the special sauce that we require at the beginning of any major change. In fact, motivation is a result of process, not a cause. Understanding this will change the way you approach any obstacle or big goal. Haden shows us how to reframe our thinking about the relationship of motivation to success. He meets us at our level--at the beginning of any big goal we have for our lives, a little anxious and unsure about our way forward, a little burned by self help books and strategies that have failed us in the past—and offers practical advice that anyone can use to stop stalling and start working on those dreams. Haden takes the mystery out of accomplishment, proving that success isn''t about spiritual awakening or a lightning bolt of inspiration --as Tony Robbins and adherents of The Secret believe--but instead, about clear and repeatable processes. Using his own advice, Haden has consistently drawn 2 million readers a month to his posts, completed a 107-mile long mountain bike race, and lost 10 pounds in a month. Success isn''t for the uniquely-qualified; it''s possible for any person who understands the true nature of motivation. Jeff Haden can help you transcend average and make lasting positive change in your life.
Longtime leader in the luxury goods sector and former Chairman of LVMH Moët Hennessy Louis Vuitton North America reinvents the art and science of brand-building under the rubric of Aesthetic Intelligence. In a world in which people have cheap and easy access to most goods and services, yet crave richer and more meaningful experiences, aesthetics has become a key differentiator for most companies and a critical factor of their success and even their survival. In this groundbreaking book, Pauline Brown, a former leader of the world's top luxury goods company and a pioneer in identifying the role of aesthetics in business, shows executives, entrepreneurs, and other professionals how to harness the power of the senses to create products, services, and experiences that stand out, resonate with their customers, and create long-term value for their businesses. The power is rooted in Aesthetic Intelligence?or ?the other AI,? as Brown refers to it. Aesthetic Intelligence can be learned. Indeed, people are born with far more capacity than they use, but even those that are naturally gifted must continue to refine their skills, lest their aesthetic advantage atrophy. Through a combination of storytelling and practical advice, the author shows how aesthetic intelligence creates business value and how executives, entrepreneurs and others can boost their own AI and successfully apply it to business. Brown offers research, strategies and practical exercises focused on four essential AI skills. Aesthetic Intelligence provides a crucial roadmap to help business leaders build their businesses in their own authentic and distinctive way. Aesthetic Intelligence is about creating delight, lifting the human spirit, and rousing the imagination through sensorial experiences.
Discover the secret behind how Israel, a tiny country with the highest concentration of start-ups per capita worldwide, is raising generations of entrepreneurs who are disrupting markets around the globe and bringing change to the world.Dubbed ?Silicon Wadi,? Israel ranks third in the World Economic Forum Innovation Rating. Despite its small size, it attracts more venture capital per capita than any other country on the planet. What factors have led to these remarkable achievements, and what secrets do Israeli tech entrepreneurs know that others can learn? Tech insider Inbal Arieli goes against the common belief that Israel's outstanding economic accomplishments are the byproduct of its technologically advanced military or the result of long-standing Jewish traditions of study and questioning. Rather, Arieli gives credit to the unique way Israelis are raised in a culture that supports creative thinking and risk taking. Growing up within a tribal-like community, Israelis experience childhoods purposely shaped by challenges and risks?in a culture that encourages and rewards chutzpah. This has helped Israelis develop the courage to pursue unorthodox, and often revolutionary, approaches to change and innovation and is the secret behind the country's economic success.While chutzpah has given generations of Israelis the courage to break away from conventional thinking, the Israeli concept balagan?messiness in Hebrew?is at the root of how Israelis are taught to interact with the world. Instead of following strict rules, balagan fosters ambiguity, encouraging the development of the skills necessary for dealing with the unpredictability of life and business. Living with balagan provides Israelis with the opportunity to constantly practice the soft skills defined by the World Economic Forum as the Skills for the Future, as balagan promotes creativity, problem-solving, and independence?key characteristics of successful entrepreneurs.By revealing the unique ways in which Israelis parent, educate and acculturate, Chutzpah offers invaluable insights and proven strategies for success to aspiring entrepreneurs, parents, executives, innovators, and policymakers.
Have you ever wondered how you can research the future? Trend research is a powerful method to detect and recognise change at an early stage. This DIY guide has been developed to show you the way in the trend research cycle.
An in-depth exploration of what really lies behind our problematic behavioural patterns in the workplace, and a blueprint for the emotional skills we need to overcome them.
OPTIMIZE YOUR BUSINESS DATA FOR FIRST-CLASS RESULTSData Driven Business Transformation illustrates how to find the secrets to fast adaptation and disruptive origination hidden in your data and how to use them to capture market share.Digitalisation - or the Digital Revolution - was the first step in an evolving process of analysis and improvement in the operations and administration of commerce. The popular author team of Caroline Carruthers and Peter Jackson, two global leaders in data transformation and education, pick up the conversation here at the next evolutionary step where data from these digital systems generates value, and really use data science to produce tangible results. Optimise the performance of your company through data-driven processes by:* Following step-by-step guidance for transitioning your company in the real world to run on a data-enabled business model* Mastering a versatile set of data principles powerful enough to produce transformative results at any stage of a business's development* Winning over the hearts of your employees and influencing a cultural shift to a data-enabled business* Reading first-hand stories from today's thought leaders who are shaping data transformation at their companiesEnable your company's data to lift profits with Data Driven Business Transformation.
Robert McKee & Thomas Gerace's new book Storynomics translates the lessons of storytelling in business into economic and leadership success
A book about teams to help teams become more positive, united and connected.Worldwide bestseller -- the author of The Energy Bus and The Power of Positive Leadership shares the proven principles and practices that build great teams - and provides practical tools to help teams overcome negativity and enhance their culture, communication, connection, commitment and performance.Jon Gordon doesn't just research the keys to great teams, he has personally worked with some of the most successful teams on the planet and has a keen understanding of how and why they became great. In The Power of a Positive Team, Jon draws upon his unique team building experience as well as conversations with some of the greatest teams in history in order to provide an essential framework, filled with proven practices, to empower teams to work together more effectively and achieve superior results.Utilizing examples from the writing team who created the hit show Billions, the National Champion Clemson Football team, the World Series contending Los Angeles Dodgers, The Miami Heat and the greatest beach volleyball team of all time to Navy SEAL's, Marching bands, Southwest Airlines, USC and UVA Tennis, Twitter, Apple and Ford, Jon shares innovative strategies to transform a group of individuals into a united, positive and powerful team.Jon not only infuses this book with the latest research, compelling stories, and strategies to maintain optimism through adversity... he also shares his best practices to transform negativity, build trust (through his favorite team building exercises) and practical ways to have difficult conversations--all designed to make a team more positive, cohesive, stronger and better.The Power of a Positive Team also provides a blueprint for addressing common pitfalls that cause teams to fail--including complaining, selfishness, inconsistency, complacency, unaccountability--while offering solutions to enhance a team's creativity, grit, innovation and growth.This book is meant for teams to read together. It's written in such a way that if you and your team read it together, you will understand the obstacles you will face and what you must do to become a great team. If you read it together, stay positive together, and take action together you will accomplish amazing things TOGETHER.
Despite enormous investments of time and money, are we making a dent on the social and environmental challenges of our time? What if we could exponentially increase our impact?Around the world, a new generation is looking beyond greater profits, for meaningful purpose. But, unlike business, few social interventions have achieved significant impact at scale. Inspired by the modern innovation practices, popularized by bestseller The Lean Startup, that have fueled technology breakthroughs touching every aspect of our lives, Lean Impact turns our attention to a new goal - radically greater social good.Social change is far more complicated than building a new app. It requires more listening, more care, and more stakeholders. To make a lasting difference, solutions must be embraced by beneficiaries, address root causes, and include an engine that can accelerate growth to reach the scale of the need. Lean Impact offers bold ideas to reach audacious goals through customer insight, rapid experimentation and iteration, and a relentless pursuit of impact.Ann Mei Chang brings a unique perspective from across sectors, from her years as a tech executive in Silicon Valley to her most recent experience as the Chief Innovation Officer at USAID. She vividly illustrates the book with real stories from interviews with over 200 organizations across the US and around the world.Whether you are a nonprofit, social enterprise, triple bottom line company, foundation, government agency, philanthropist, impact investor, or simply donate your time and money, Lean Impact is an essential guide to maximizing social impact and scale.
'An optimistic, accessible way to start thinking about change' - Financial Times Who Moved My Cheese? offered millions of readers relief for an evergreen problem: unanticipated and unwelcome change.
Written by a member of Microsoft's Power BI team, this resource provides a practical step by step guide on creating a financial dashboard. The book covers in detail how to combine and shape the relevant data, build the dashboard in Power BI, providing layout and design tips and tricks, prepare the model to work with fiscal dates, and show values used in many financial reports, including year-to-date, variance-to-target, percentage-of-total, and running totals reports.
The long-awaited follow up to the million copy bestseller Getting Things Done, this is the how-to manual for the next generation, helping teenagers navigate an increasingly complex world
An exploration into the important strategic function HR plays in today's organizations that uses a wide variety of applications, self-assessments, and experiential exercises to help students develop the skills they need to recruit, select, train, and development talent.
This is the official Pocket Guide for the TOGAF® Standard, Version 9.2, from The Open Group. It is published in hard copy and electronic formats by Van Haren Publishing. The TOGAF Standard, a standard of The Open Group, is a proven Enterprise Architecture methodology and framework used by the world''s leading organizations to improve business efficiency. It is the most prominent and reliable Enterprise Architecture standard, ensuring consistent standards, methods, and communication among Enterprise Architecture professionals. Those professionals who are fluent in the TOGAF approach enjoy greater industry credibility, job effectiveness, and career opportunities. The TOGAF approach helps practitioners avoid being locked into proprietary methods, utilize resources more efficiently and effectively, and realize a greater return on investment.
The Wall Street Journal bestselling author of 18 Minutes unlocks the secrets of highly successful leaders and pinpoints the missing ingredient that makes all the differenceYou have the opportunity to lead: to show up with confidence, connected to others, and committed to a purpose in a way that inspires others to follow. Maybe it's in your workplace, or in your relationships, or simply in your own life. But great leadership--leadership that aligns teams, inspires action, and achieves results--is hard. And what makes it hard isn't theoretical, it's practical. It's not about knowing what to say or do. It's about whether you're willing to experience the discomfort, risk, and uncertainty of saying or doing it. In other words, the most critical challenge of leadership is emotional courage. If you are willing to feel everything, you can do anything.Leading with Emotional Courage, based on the author's popular blogs for Harvard Business Review, provides practical, real-world advice for building your emotional courage muscle. Each short, easy to read chapter details a distinct step in this emotional "workout," giving you grounded advice for handling the difficult situations without sacrificing professional ground. By building the courage to say the necessary but difficult things, you become a stronger leader and leave the "should'ves" behind.Theoretically, leadership is straightforward, but how many people actually lead? The gap between theory and practice is huge. Emotional courage is what bridges that gap. It's what sets great leaders apart from the rest. It gets results. It cuts through the distractions, the noise, and the politics to solve problems and get things done. This book is packed with actionable steps you can take to start building these skills now.* Have the courage to speak up when others remain silent* Be stable and grounded in the face of uncertainty* Respond productively to opposition without getting distracted* Weather others' anger without shutting down or getting defensiveLeading with Emotional Courage coaches you to build your emotional courage, exercise it effectively, and create an environment in which people around you take accountability to get hard things done.
2016 winner of the SHINGO RESEARCH AND PROFESSIONAL PUBLICATION AWARD, Developing Lean Leaders at all Levels: A Practical Guide is a management Must Read.The Lean Leadership Development Model (LLDM) presented in this book is intuitive, and aligns well with accepted principles of operational excellence. It expands significantly on the elements of Lean, structuring them in a more specific way that can be operationalized by lean practitioners.You can learn everything you want about the Toyota Way; you can implement the tools they have created, but if you do not have the behaviors established within your culture, it will not be successful for long-term sustainment of operational excellence. Leadership must walk the talk of true north in every aspect of the Lean Leadership Development Model (LLDM) as conveyed in detail by Dr. Liker in this recent Shingo Award Winning Book.In Developing Lean Leaders at all Levels we build on the theory in the original book, The Toyota Way to Lean Leadership, and answer the questions: How can I apply this in my organization? What concrete actions can I take to begin the journey of becoming a lean leader? How can I spread this learning to all parts of the organization? What critical tools are needed to turn the theory to practice? This book adds examples from over twenty years of experience by Dr. Liker in working with companies outside of Toyota. The book treats you as a student who will be actively engaged in developing lean leader skills as you read. It acts as a tutorial for beginning the journey!
Every industry revolves around Key People of Influence. People think it takes decades of hard work, academic qualifications and good luck to become a Key Person of Influence. This book shows that there is a strategy for fast-tracking your way to the inner circle of the industry you love. Your ability to succeed depends on your ability to influence.
Selling is a magnificently rewarding and exciting profession. It is, however, more than a career. It is a way of life?constantly changing and always demanding your best. In Ziglar on Selling, you'll discover the kind of person you are is the most essential facet in building a successful professional sales career. You've got to be before you can do.
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